Field Service Tech: Pumps, Motors & PLCs (Travel)

Gulf States Engineering Co., Inc.; Covington (LA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Healthinsurance

401(k)

Dentalinsurance

Lifeinsurance

Paidtimeoff

Visioninsurance

Job summary

Gulf States Engineering Co., Inc. in Covington, LA is seeking a Field Service Technician to service municipal water and wastewater equipment and industrial pumps at customer sites.

You will install, repair, and maintain pumps, motors, drives, PLCs, and related control systems while building strong customer relationships. The role requires strong troubleshooting skills, safe work practices, and the ability to travel for road jobs and night/weekend shifts.

Qualifications

• Minimum two years of experience troubleshooting and repairing submersible, centrifugal pumps, and controls.
• Proficient with MS Word, Excel, and PowerPoint.
• Basic knowledge of electrical controls and motors.
• Strong written and verbal communication skills.
• Must be available to work occasional nights, holidays, and weekends.
• Travel out of state during road jobs is required on occasion.
• Valid driver's license and a good driving record.

Responsibilities

• Perform installation, maintenance, inspection, and repair of equipment at customer locations.
• Troubleshoot equipment and system issues, identify root causes, and implement corrective actions.
• Respond promptly to customer service requests and resolve technical problems in a timely and professional manner.
• Demonstrate proper operation and functionality of equipment to customers and end users.
• Provide technical guidance and training to customers on equipment operation, maintenance, and best practices.
• Evaluate customer needs and recommend appropriate equipment, upgrades, or service solutions.
• Maintain a daily schedule of service appointments and ensure all assigned jobs are completed efficiently and on time.
• Accurately document service activities, inspections, repairs, and customer interactions through detailed service reports.
• Adhere to all company policies, procedures, safety requirements, and regulatory standards.
• Safely perform work in a variety of environments, including confined spaces and other challenging field conditions.
• Maintain tools, equipment, and company vehicles in a safe and operational condition.
• Build and maintain positive customer relationships through professional communication and high-quality service.

Skills

Pump troubleshooting

Electrical controls knowledge

Customer communication

Driver's license

Tools

Microsoft Office

Job description

Gulf States Engineering Co., Inc. in Covington, LA is seeking a Field Service Technician to service municipal water and wastewater equipment and industrial pumps at customer sites.

You will install, repair, and maintain pumps, motors, drives, PLCs, and related control systems while building strong customer relationships. The role requires strong troubleshooting skills, safe work practices, and the ability to travel for road jobs and night/weekend shifts.