Field Service Tech: Own Your Route & Repair Equipment

Tennant Company; Park Ridge (IL); On-site; USD 67,000 - 102,000; Full time

Benefits offered by this job

Performance incentives

Excellent benefits package

Company service vehicle

Cell phone and tablet

Uniforms

Specialty tools

Comprehensive training program

Job summary

Tennant Company is seeking a Field Mechanic to diagnose and repair Tennant products at customer sites in Park Ridge, IL. The role requires hands-on maintenance of mechanical, electrical, hydraulic systems and combustion engines, with a focus on timely issue resolution and customer communication.

Applicants should have at least 3 years of field service experience, a valid driver's license, and proficiency with diagnostic devices and MS Office.

Qualifications

• High school diploma or equivalent.
• Valid driver's license and comply with Tennant Company driving policy.
• Minimum of 3 years of experience: Troubleshooting and repairing combustion engines (LP, Diesel, or Gas).
• Troubleshooting and repairing mechanical and electrical systems.
• Using hand and power shop tools, equipment, and diagnostic devices.
• Using a personal computer, MS Office Suite, and email.

Responsibilities

• Perform preventive maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.
• Own your territory and plan your daily schedule, contacting customers to schedule service activities and communicate timelines, billing, and future service needs.
• Create and maintain records of all service activities and business reporting documentation.
• Ensure cleanliness and organization of Tennant Company property including vehicle, tools, parts, inventory, and equipment.
• Follow all safety protocols and utilize proper PPE.
• Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians.

Skills

Troubleshooting

Customer-facing communication

Territory planning

Education

High school diploma or equivalent

Tools

Diagnostic devices

Hand and power tools

MS Office

Job description

Tennant Company is seeking a Field Mechanic to diagnose and repair Tennant products at customer sites in Park Ridge, IL. The role requires hands-on maintenance of mechanical, electrical, hydraulic systems and combustion engines, with a focus on timely issue resolution and customer communication.

Applicants should have at least 3 years of field service experience, a valid driver's license, and proficiency with diagnostic devices and MS Office.