Field Service Tech – Material Handling

abelwomack; Westborough (MA); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Company vehicle

Technical training

Health/Dental/Vision insurance

401(k) with company match

Overtime opportunities

Job summary

Abel Womack in Westborough, MA, is seeking Field Service Technicians to install, maintain, and repair Raymond battery‑powered lift trucks and other automated equipment.

You will troubleshoot with customers, perform on-site maintenance, and gain hands-on experience through extensive training and a company-issued service vehicle. A strong focus on quality service and safety is required.

Qualifications

• Diagnose and repair mechanical and/or electrical equipment with focus on quality, efficiency, and cost-effective maintenance.
• Experience with electrical fuel systems, sensor technology, hydraulics, PLCs, or charging systems (a plus).
• Ability to read schematics, maps, blueprints, and manuals.
• Ability to communicate regularly by phone and in person with team members, parts representatives, technical specialists, dispatch, lead service techs, and customers, required.
• Demonstrated ability to maintain a professional demeanor and build positive customer relationships by delivering excellent customer service.
• Must provide your own basic mechanic tools; specialty tools will be provided.
• Valid driver’s license with a good driving record.
• Ability to lift up to 75 lbs. regularly.

Responsibilities

• Travel within an assigned territory to install, maintain, and repair Raymond battery‑powered lift trucks along with working on warehouse storage systems, conveyors, carousels, and other automated material handling equipment
• Work directly with our customers to troubleshoot and resolve equipment challenges
• Apply and grow your mechanical and technical skills through continuous training
• Submit electronic work orders efficiently using a company‑provided tablet
• Represent Abel Womack with professionalism and excellent customer service

Skills

Electrical systems

Mechanical repair

Hydraulics

PLCs

Diagnostic skills

Customer service

Job description

Abel Womack in Westborough, MA, is seeking Field Service Technicians to install, maintain, and repair Raymond battery‑powered lift trucks and other automated equipment.

You will troubleshoot with customers, perform on-site maintenance, and gain hands-on experience through extensive training and a company-issued service vehicle. A strong focus on quality service and safety is required.