Field Service Tech II - Install, Train & Travel 100%

ASTEC; Eugene (OR); On-site; USD 65,000 - 90,000; Full time

Job summary

ASTEC is seeking a Field Service Technician to install, commission, train customers, and service our infrastructure equipment in the Eugene, Oregon area. You will work with engineering to diagnose issues, perform repairs, and deliver on-site and classroom training to customer personnel.

The role requires strong electrical and mechanical knowledge, the ability to read blueprints, and extensive travel both domestically and internationally.

Qualifications

• High School Diploma or GED required or equivalent experience.
• Minimum 5 years’ experience in construction, manufacturing, or related fields.
• Prefer 5 years in HMA, concrete, or combustion industries.
• Knowledge of electrical and electronic circuits.
• Ability to read and understand mechanical, electrical, and electronics blueprints and designs.
• Knowledge of circuitry, pneumatic, hydraulic, and other power transmission equipment.
• Willingness to travel extensively domestically and internationally on short notice.
• Ability to utilize remote tools to assist on-site personnel in troubleshooting and resolution.
• Excellent oral and written communication skills.
• Basic arithmetic, computer skills (Windows, MS Office, Concur, IPS Control Systems).
• Strong analytical skills.
• Ability to weld (MIG), cutting torch, steel fabrication, assembly and modifications.
• Ability to manage conflict and work independently or in small teams.
• Maintains positive relationships with customers, vendors, co-workers, and management.

Responsibilities

• Perform installation under supervision of experienced staff.
• Provide customer training in field or classroom settings.
• Maintenance, troubleshooting, and repair of designated Astec products.
• Coordinate with engineering on problems and improvements.
• Prepare field service reports detailing daily activities.
• Assist with new product development and warranty issues.
• Travel as required for field service activities; 7 days a week, 24 hours support.
• Ensure proper startup, operation, calibration, and sequencing of electrical and mechanical systems.

Skills

Field service

Electrical systems

Mechanical aptitude

Analytical thinking

Written communication

Problem solving

Teamwork

Reading blueprints

Education

High School Diploma or GED

Tools

Windows

Microsoft Office

Concur

IPS Control Systems

Job description

ASTEC is seeking a Field Service Technician to install, commission, train customers, and service our infrastructure equipment in the Eugene, Oregon area. You will work with engineering to diagnose issues, perform repairs, and deliver on-site and classroom training to customer personnel.

The role requires strong electrical and mechanical knowledge, the ability to read blueprints, and extensive travel both domestically and internationally.