Field Service Tech - IA/WI
Vetamac Group, LLC
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Benefits offered by this job
Job summary
Vetamac Group, LLC is seeking an experienced Anesthesia Service Technician to work across Iowa and surrounding states. This role requires a Registered Veterinary Technician with at least 3 years of experience in veterinary anesthesia. You will provide technical support, handle repairs, and educate clients on anesthesia equipment.
Expect a flexible Monday-to-Friday schedule, with travel necessary to various veterinary clinics. The position offers an annual salary of $56,000, 401k matching, and health insurance.
Qualifications
- Must have a valid driver’s license and be able to travel frequently.
- Minimum of 3 years of hands-on experience in veterinary anesthesia.
- Technical skills in diagnosing, maintaining, and repairing anesthesia machines.
Responsibilities
- Provide expert technical support for anesthesia machines.
- Serve as the primary point of contact for clients needing anesthesia services.
- Travel to veterinary clinics to provide on-site support and repairs.
Skills
Education
Tools
Job description
- Permanent full-time position in Wisconsin and surrounding areas
- 100% on the road
- Monday to Friday schedule, flexible hours
- Excellent annual base salary
- Commissions based on performance (2.5% on sales & service)
- 401k (3% matched by Vetamac)
- Health, dental and vision insurance
- Paid time off
- Must provide reliable transportation to drive to client appointments within Iowa and surrounding states.
- We reimburse mileage at a rate of $0.60 per mile.
- Overnight stays will be necessary, and we cover hotel accommodations along with a $60 per diem for meals during these trips.
- A company vehicle will be provided after the first year, based on the assessment of its necessity.
Since its founding, Vetamac has set itself apart with its expertise in veterinary anesthesia, providing reliable products and specialized technical services. Committed to ongoing education and exceptional customer service, these core values enable us to make a significant impact on the advancement of veterinary care through innovative technical solutions.
An exciting opportunity for a Registered Veterinary Technician (LVT, RVT, CVT) who enjoys working on the road and has at least 3 years of relevant experience in veterinary anesthesia. In this role, you will represent Vetamac to clients in need of anesthesia support and services. You'll also have the chance to sell services and equipment while providing technical support and repairs for anesthesia machines and equipment.
- Offer expert technical support for anesthesia machines and related equipment to clients in the veterinary field.
- Troubleshoot, repair, and maintain veterinary anesthesia/dental machines and equipment.
- Serve as the primary point of contact for clients needing anesthesia services and support, ensuring high levels of customer satisfaction.
- Install and set up new anesthesia/dental machines and related equipment at veterinary clinics and practices.
- Educate clients on proper use, maintenance, and safety of anesthesia equipment. Provide training on operational procedures as needed.
- Identify opportunities to sell Vetamac services, equipment, and solutions during client interactions and while performing technical work.
- Travel to veterinary clinics and practices to provide on-site support, repairs, and installations.
- Maintain accurate records of service visits, repairs, and any sales made. Ensure proper documentation for inventory and service logs.
- Stay updated on the latest advancements in veterinary anesthesia technology and best practices.
- Follow all safety protocols, manufacturer guidelines, and regulatory standards related to anesthesia equipment and services.
- Share insights and customer feedback with the team to improve services and products.
- Develop strong, long-term relationships with clients, becoming a trusted advisor in veterinary anesthesia solutions.
- Registered Veterinary Technician (RVT, LVT, CVT): Must be a licensed or certified veterinary technician with at least 3 years of relevant experience in veterinary anesthesia
- Experience in Veterinary Anesthesia: Minimum of 3 years of hands‑on experience working with veterinary anesthesia machines and related equipment.
- Technical Skills in Equipment Maintenance and Repair: Proven experience in diagnosing, maintaining, and repairing anesthesia machines and other veterinary equipment.
- Valid Driver's License: Must have a valid driver’s license and be able to travel frequently to veterinary clinics and practices.
- Sales Experience (Preferred): Experience in sales or the ability to confidently promote and sell services, equipment, and technical solutions is a plus.
- Computer Proficiency: Basic knowledge of computer programs and tools for documenting services, managing schedules, and handling inventory
- In-depth understanding of veterinary anesthesia procedures, equipment, and safety protocols
- Proficiency in troubleshooting, repairing, and maintaining anesthesia machines and related veterinary equipment
- Ability to effectively communicate with and support clients, ensuring high levels of satisfaction and professionalism
- Familiarity with veterinary products and services, with the ability to sell solutions and equipment during service calls
- Strong ability to diagnose and resolve issues with anesthesia equipment, providing quick and efficient solutions
- Expertise in installing and configuring anesthesia machines and related equipment on‑site at veterinary practices.
- Knowledge of safety standards, regulatory requirements, and best practices related to veterinary anesthesia equipment.
- Ability to lift and carry equipment as necessary for service calls and installations
- Strong Verbal & Written Communication Skills: Including the ability to explain technical concepts to non-technical clients
- Comfortable Speaking in Front of People: Enjoys doing presentations
- Dependable: More reliable than spontaneous
- Adaptable & Flexible: Enjoys doing work that requires frequent shifts in direction
- Attention to Detail: Would rather focus on the details of work than the bigger picture
- Autonomous & Independent: Enjoys working with little direction
- Time Management & Organization: Ability to manage multiple service calls and travel schedules effectively, ensuring all tasks are completed in a timely manner
- Driving & Working on the Road: Enjoys working on the road independently, with a flexible and self‑motivated approach to work
Job Type: Full‑time
- 401(k) matching
- Flexible spending account
- Health insurance
- Paid time off
- Relocation assistance
- Vision insurance
At Vetamac, we are the heartbeat of excellence in veterinary anesthesia. Our core mission is to advance animal healthcare by manufacturing top‑tier anesthesia equipment and unwavering service to veterinary professionals in the United States.
The pay range for this role is:
56,000 - 56,000 USD per year (Remote (Iowa City, IA, US))
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