Field Service Tech I — Surgical Instrument Repair (Remote)

B. Braun; Santa Fe (NM); Remote; USD 37,000 - 56,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Tuition reimbursement

Job summary

B. Braun Medical (US) INC is seeking a Field Service Technician I to repair, sharpen, and maintain surgical instruments at customer sites. This remote-friendly role requires travel to customer locations while supporting field service activity in the Santa Fe area.

The position emphasizes customer service, precise instrument handling, and collaboration with senior technicians and sales teams to grow the territory. A high school diploma and basic computer skills are required.

Qualifications

• High school diploma or equivalent is required.
• Experience repairing, machining, or handling delicate metal instruments is preferred.
• Strong communication and customer service skills are essential.
• Basic computer skills are required.

Responsibilities

• Repair and maintain surgical instruments with guidance from senior technicians.
• Perform on-site inspections, testing, maintenance, and repairs.
• Troubleshoot instrument issues and determine appropriate solutions.
• Complete repairs accurately and on time.
• Build strong relationships with customers and provide excellent service.
• Work with Sales teams to support business growth in the territory.

Skills

Mechanical aptitude

Attention to detail

Troubleshooting

Basic math

Communication

Education

High school diploma or equivalent

Job description

B. Braun Medical (US) INC is seeking a Field Service Technician I to repair, sharpen, and maintain surgical instruments at customer sites. This remote-friendly role requires travel to customer locations while supporting field service activity in the Santa Fe area.

The position emphasizes customer service, precise instrument handling, and collaboration with senior technicians and sales teams to grow the territory. A high school diploma and basic computer skills are required.