Surgical Instrument Field Tech I — On-Site Repair

B. Braun Medical Inc.; Santa Fe (NM); Vor Ort; USD 37.000 - 56.000; Vollzeit

Zusammenfassung

B. Braun Medical Inc. in Albuquerque, New Mexico, is seeking a Field Service Technician I to repair, sharpen, and maintain surgical instruments at customer sites. Working with senior technicians, you will ensure instruments function properly while delivering excellent service.

The role requires a high school diploma, ability to travel, strong customer service and communication skills, and basic computer skills. Overtime flexibility is needed to support our field service operations.

Qualifikationen

• High school diploma or equivalent.
• Experience repairing, machining, or handling delicate metal instruments.
• Strong communication and customer service skills.
• Basic computer skills.
• Ability to work independently and travel to customer locations.
• Flexibility to work overtime or adjusted schedules when needed.

Aufgaben

• Repair and maintain surgical instruments on-site with guidance.
• Perform on-site inspections, testing, maintenance, and repairs.
• Troubleshoot instrument issues and determine solutions.
• Complete repairs accurately and on time.
• Build strong relationships with customers and provide service.
• Collaborate with Sales teams to support growth in territory.
• Maintain reports and records of service activities.
• Follow ISO, FDA, quality, and safety requirements.

Kenntnisse

Mechanical aptitude

Communication skills

Customer service

Basic computer skills

Travel to customer locations

Ausbildung

High school diploma or equivalent

Technical, vocational, or associate degree (preferred)

Jobbeschreibung

B. Braun Medical Inc. in Albuquerque, New Mexico, is seeking a Field Service Technician I to repair, sharpen, and maintain surgical instruments at customer sites. Working with senior technicians, you will ensure instruments function properly while delivering excellent service.

The role requires a high school diploma, ability to travel, strong customer service and communication skills, and basic computer skills. Overtime flexibility is needed to support our field service operations.