Field Service Tech I: On-Site Lab Equipment Expert

Technical Safety Services LLC; Boston (MA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Life insurance

Job summary

Technical Safety Services LLC seeks a Field Service Technician to perform on-site testing, calibration, and repairs at customer labs, pharmacies, and cleanrooms. You will work independently in the field, establish relationships with clients, and advance your technical skills through hands-on training and mentorship.

Expect autonomy, variety, and real purpose as you travel within your territory, operating a company-provided service vehicle and supporting safety-critical operations in leading life

Qualifications

• High school diploma or equivalent (associate or bachelor’s degree is a plus).
• Background in customer service and some mechanical or electrical experience.
• Willingness to travel, including overnights.
• Strong problem-solving, good communication, and basic math skills; comfortable using Microsoft Office.

Responsibilities

• Perform testing, certification, calibration, and repairs across diverse lab environments with a focus on quality.
• Collaborate with clients to understand needs, communicate clearly, and ensure the job is done right.
• Be the main on-site contact for customers and build strong relationships.
• Complete reports and required paperwork on time to keep projects on track and clients updated.

Skills

Customer service

Mechanical experience

Electrical experience

Problem solving

Communication

Time management

MS Office

Travel availability

Education

High school diploma

Job description

Technical Safety Services LLC seeks a Field Service Technician to perform on-site testing, calibration, and repairs at customer labs, pharmacies, and cleanrooms. You will work independently in the field, establish relationships with clients, and advance your technical skills through hands-on training and mentorship.

Expect autonomy, variety, and real purpose as you travel within your territory, operating a company-provided service vehicle and supporting safety-critical operations in leading life