Field Service Tech – Gaming Equipment & Payments

IGT; Tiverton (RI); Presencial; USD 30.000 - 39.000; Jornada completa

Descripción de la vacante

IGT is seeking a Field Service Technician to maintain and service equipment at Retailer locations in the Tiverton/Twin River RI area. You will respond to dispatches, deliver supplies, and install, remove, or repair lottery equipment and communications devices.

This entry‑level role requires being computer literate, a valid driver's license, ability to lift 50 pounds, and willingness to work varied shifts and overtime, with strict adherence to safety policies.

Formación

• High School Diploma or equivalent required.
• Technical and customer service experience is preferred.
• Entry level opportunity; prior field service experience not required.

Responsabilidades

• Troubleshoot, repair, install, remove, convert, configure, and maintain IGT equipment to support operations.
• Perform preventive maintenance, basic component replacement, testing, and setup.
• Install and maintain communications infrastructure and data lines.
• Document service calls, times, resolutions, and communications with teams and customers.
• Work with dispatch and customers, provide basic training on equipment operation.
• Follow safety policies, procedures, and vehicle guidelines; uphold professional image.

Conocimientos

Computer literacy

Flexible shifts

Policies & safety

Customer service

Driver's license

Color vision

Physical ability

Ladder/climb

Heavy lifting

Educación

High School Diploma or equivalent

Technical and customer service experience preferred

Descripción del empleo

IGT is seeking a Field Service Technician to maintain and service equipment at Retailer locations in the Tiverton/Twin River RI area. You will respond to dispatches, deliver supplies, and install, remove, or repair lottery equipment and communications devices.

This entry‑level role requires being computer literate, a valid driver's license, ability to lift 50 pounds, and willingness to work varied shifts and overtime, with strict adherence to safety policies.