Field Service Tech: DLC Installations & 95% Travel

System One; Asheville (NC); On-site; USD 28,000 - 39,000; Full time

Job summary

System One is seeking a Field Service Technician to support residential energy programs by installing, inspecting, modifying, removing, and servicing Direct Load Control devices at customer sites.

This hands-on role requires basic HVAC, electrical, or mechanical aptitude, strong customer service and communication skills, and the ability to travel up to 95% with occasional weekend work and on‑call rotation. A high school diploma or equivalent is required.

Qualifications

• High School Diploma or equivalent required.
• 1–3 years experience in HVAC, basic electrical wiring, lighting, controls, mechanical systems, construction, building maintenance, home inspection, weatherization or renewable energy preferred.
• Basic mechanical and technical aptitude; comfortable with hand tools.
• Strong customer service and communication skills; able to work independently with limited supervision.

Responsibilities

• Install, inspect, modify, remove, and service Direct Load Control devices.
• Troubleshoot basic electrical, mechanical, HVAC, and equipment issues.
• Demonstrate a basic understanding of residential air conditioning systems.
• Use hand tools and equipment safely and effectively.
• Follow safety procedures, customer requirements, and quality standards.
• Provide professional and courteous customer service while working in residential settings.
• Complete required documentation, data entry, inventory counts, and service reports.
• Perform routine vehicle safety inspections and help maintain assigned fleet vehicles.
• Assist with warehouse organization, inventory, and equipment storage; participate in after-hours on-call rotation.
• Travel to job sites, including occasional weekend travel, based on customer and project needs.
• Work independently while collaborating with a field team.

Skills

HVAC

Electrical wiring

Lighting

Controls

Mechanical systems

Construction

Building maintenance

Home inspection

Weatherization

Renewable energy

Education

High School Diploma

Job description

System One is seeking a Field Service Technician to support residential energy programs by installing, inspecting, modifying, removing, and servicing Direct Load Control devices at customer sites.

This hands-on role requires basic HVAC, electrical, or mechanical aptitude, strong customer service and communication skills, and the ability to travel up to 95% with occasional weekend work and on‑call rotation. A high school diploma or equivalent is required.