Field Service Technician

System One; Asheville (NC); On-site; USD 28,000 - 39,000; Full time

Job summary

System One is seeking a Field Service Technician to support residential energy programs by installing, inspecting, modifying, removing, and servicing Direct Load Control devices at customer sites.

This hands-on role requires basic HVAC, electrical, or mechanical aptitude, strong customer service and communication skills, and the ability to travel up to 95% with occasional weekend work and on‑call rotation. A high school diploma or equivalent is required.

Qualifications

• High School Diploma or equivalent required.
• 1–3 years experience in HVAC, basic electrical wiring, lighting, controls, mechanical systems, construction, building maintenance, home inspection, weatherization or renewable energy preferred.
• Basic mechanical and technical aptitude; comfortable with hand tools.
• Strong customer service and communication skills; able to work independently with limited supervision.

Responsibilities

• Install, inspect, modify, remove, and service Direct Load Control devices.
• Troubleshoot basic electrical, mechanical, HVAC, and equipment issues.
• Demonstrate a basic understanding of residential air conditioning systems.
• Use hand tools and equipment safely and effectively.
• Follow safety procedures, customer requirements, and quality standards.
• Provide professional and courteous customer service while working in residential settings.
• Complete required documentation, data entry, inventory counts, and service reports.
• Perform routine vehicle safety inspections and help maintain assigned fleet vehicles.
• Assist with warehouse organization, inventory, and equipment storage; participate in after-hours on-call rotation.
• Travel to job sites, including occasional weekend travel, based on customer and project needs.
• Work independently while collaborating with a field team.

Skills

HVAC

Electrical wiring

Lighting

Controls

Mechanical systems

Construction

Building maintenance

Home inspection

Weatherization

Renewable energy

Education

High School Diploma

Job description

Field Service Technician – Direct Load Control

Pay: $24/hour
Travel: Up to 95%
Schedule: Full-time; occasional weekend travel and on-call rotation required
Education: High School Diploma or equivalent

Position Overview

We are seeking a Field Service Technician to support residential energy programs through the installation, inspection, modification, removal, and service of Direct Load Control (DLC) devices.

This is a hands‑on field position that is ideal for someone with basic HVAC, electrical, mechanical, construction, or technical experience who enjoys working independently and interacting with customers. Extensive travel is required, and candidates must be comfortable traveling to different job sites as needed.

Responsibilities

• Install, inspect, modify, remove, and service Direct Load Control devices
• Troubleshoot basic electrical, mechanical, HVAC, and equipment‑related issues
• Demonstrate a basic understanding of residential air conditioning systems
• Use hand tools and equipment safely and effectively
• Follow safety procedures, customer requirements, and quality standards
• Provide professional and courteous customer service while working in residential settings
• Complete required documentation, data entry, inventory counts, and service reports
• Perform routine vehicle safety inspections and help maintain assigned fleet vehicles
• Assist with warehouse organization, inventory, and equipment storageParticipate in an after‑hours on‑call rotation
• Travel to job sites, including occasional weekend travel, based on customer and project needs
• Work independently while also collaborating with a field team
• Complete additional projects and duties as assigned

Qualifications

• High School Diploma or equivalent
• 1–3 years of experience in one or more of the following areas preferred:
  • HVAC
  • Basic electrical wiring
  • Lighting
  • Controls
  • Mechanical systems
  • Construction
  • Building maintenance
  • Home inspection
  • Weatherization
  • Renewable energy
• Basic mechanical and technical aptitude
• Comfortable using hand tools and performing hands‑on work
• Basic understanding of HVAC or residential building systems
• Strong customer service and communication skills
• Comfortable working in a fast‑paced environment with a variety of responsibilities
• Self‑motivated, organized, and able to work independently with limited supervision
• Basic computer skills, including Microsoft Word, Excel, and Outlook
• Strong attention to detail and ability to complete accurate documentation
• Valid driver's license and reliable transportation
• Willingness to travel up to 95%

This is a great opportunity for someone with a hands‑on technical background who enjoys field work, customer interaction, and traveling to different job sites.

Ref: #672-STS Chicago