Field Service Tech, CNC & Mechatronics — Remote Support

Fine Foods & Pharmaceuticals N.T.M. S.p.A.; Irvine (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

A global manufacturing company based in Irvine, California is seeking a Technical Support professional to perform installations, preventive maintenance, and customer training at sites. The ideal candidate should have an associate degree or equivalent experience along with 2+ years of hands-on electromechanical maintenance experience. This position requires extensive travel (up to 70%) and the ability to provide remote technical support when not on-site. Strong customer service skills are essential.

Qualifications

• 2+ years of hands-on electromechanical maintenance experience.
• Knowledge of mechanical, electrical, electronic, pneumatic components.
• Ability to learn and understand mechatronics systems.

Responsibilities

• Perform machine installation, preventive maintenance & training at customer site.
• Identify, troubleshoot, diagnose & resolve customer/equipment issues.
• Provide technical remote support to customers when not traveling.

Skills

Electromechanical maintenance

Knowledge of CNC machinery

Ability to read blueprints

Spanish language skills

Education

Associate degree or equivalent experience

High school diploma

Tools

Power tools

PLC knowledge

Job description

A global manufacturing company based in Irvine, California is seeking a Technical Support professional to perform installations, preventive maintenance, and customer training at sites. The ideal candidate should have an associate degree or equivalent experience along with 2+ years of hands-on electromechanical maintenance experience. This position requires extensive travel (up to 70%) and the ability to provide remote technical support when not on-site. Strong customer service skills are essential.