Field Service Tech: Casino Equipment & Payments

International Game Technology PLC; Tiverton (RI); On-site; USD 54,000 - 75,000; Full time

Job summary

IGT is seeking a Field Service Technician to maintain and service lottery equipment at Retailer locations in the Twin River/Tiverton RI area. You will respond to dispatches, install, remove, repair equipment, and perform preventive maintenance, testing, and configuration.

The role requires a High School Diploma or equivalent, a valid driver's license, ability to lift 50 pounds, and willingness to work varied shifts. Training and safety procedures are provided by IGT.

Qualifications

• Must be computer literate and able to follow policies and safety guidelines.
• Willingness to work varied shifts and overtime as needed.
• Strong interpersonal and customer service abilities are required.

Responsibilities

• Troubleshoot, repair, install, remove, convert, configure and maintain IGT equipment to support continuous operation.
• Perform preventive maintenance, basic component replacement, cleaning, program upgrades, and equipment setup.
• Test equipment and game functionality including input/output systems and pay tables.
• Install and maintain communication infrastructure (data lines, fiber optics).
• Document service calls, repairs, maintenance activities, and resolutions accurately.

Skills

Computer literacy

Flexible shifts

Safety guidelines

Interpersonal skills

Driver's license

Education

High School Diploma or equivalent

Technical and customer service experience preferred

Job description

IGT is seeking a Field Service Technician to maintain and service lottery equipment at Retailer locations in the Twin River/Tiverton RI area. You will respond to dispatches, install, remove, repair equipment, and perform preventive maintenance, testing, and configuration.

The role requires a High School Diploma or equivalent, a valid driver's license, ability to lift 50 pounds, and willingness to work varied shifts. Training and safety procedures are provided by IGT.