Field Service Team Lead - On-Site, 24/7 Support (VA)

VetJobs; Ashburn (VA); On-site; USD 56,000 - 63,000; Full time

Benefits offered by this job

Medical, Dental & Vision with Company‑

401(k) Plan with Company Match

Life Insurance & Disability

Paid Holidays & PTO

Bonus eligible

Employee Assistance Program

Job summary

Hanley Energy is seeking a Field Service Team Supervisor to lead a dynamic field service group in Ashburn, VA. The role focuses on coordinating technicians, ensuring rapid response, and maintaining rigorous safety and service standards on-site.

Qualified candidates will have 5+ years in energy systems maintenance, strong leadership, and excellent communication skills. Travel to client sites in the IAD area is required, with additional duties as needed.

Qualifications

• Minimum 5 years hands-on experience in maintenance and troubleshooting of energy systems.
• Strong leadership and mentoring abilities for engineers and technicians.
• Excellent communication and customer focus with a safety-first mindset.

Responsibilities

• Lead the Field Service Team to ensure consistent technical approach and SLA adherence.
• Coordinate with Service Office Manager and Coordinators to schedule activities and manage rosters.
• Provide 24/7/365 emergency coverage within Hanley Energy SLA requirements.
• Oversee field service documentation and records; ensure accuracy and completeness.
• Collaborate with Training to shape field service training and objectives.

Skills

Field Team Leadership

Customer Service

Diagnostics

Electrical/Electronic systems

Communication

Education

High School/GED

Tools

MS Office

Job description

Hanley Energy is seeking a Field Service Team Supervisor to lead a dynamic field service group in Ashburn, VA. The role focuses on coordinating technicians, ensuring rapid response, and maintaining rigorous safety and service standards on-site.

Qualified candidates will have 5+ years in energy systems maintenance, strong leadership, and excellent communication skills. Travel to client sites in the IAD area is required, with additional duties as needed.