Field Service Team Lead - 24/7 Critical Power

HANLEY ENERGY GROUP; Ashburn (VA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental and Vision withCompany

401(k) Plan with Company Match

Paid Holidays

Paid Time Off (PTO)

Bonus eligible

Employee Assistance Program

Job summary

Hanley Energy is seeking a Service Field Team Supervisor to lead the Field Service Team in Ashburn, VA and the Virginia region. You will manage workloads, coordinate with the Service Office Manager, and ensure 24/7/365 emergency coverage with a focus on safety, documentation, and customer satisfaction.

The role requires 5+ years in energy system maintenance, strong leadership, and excellent communication. Travel to client sites across the IAD area is expected; a valid driving license is

Qualifications

• Minimum 5 years hands-on maintenance and troubleshooting energy systems.
• Proven leadership skills guiding engineers and technicians.
• Strong customer focus and proactive service delivery.
• Ability to read and interpret electrical schematics.
• IT skills with Outlook/Teams/Word/Excel/PowerPoint

Responsibilities

• Lead Field Service Team to ensure consistent technical approach and SLA adherence.
• Coordinate workloads with Service Office Manager and Coordinators; schedule service activities.
• Ensure 24/7/365 emergency coverage within SLA requirements.
• Provide feedback on capacity, training needs, and operational risks.
• Oversee field service documentation and site records; ensure accuracy across lifecycle.

Education

Technical Training

Electrical/Electronic qualification

Leadership

Customer focus

Communication

Tools

PLC knowledge

Control systems

Networking protocols

Job description

Hanley Energy is seeking a Service Field Team Supervisor to lead the Field Service Team in Ashburn, VA and the Virginia region. You will manage workloads, coordinate with the Service Office Manager, and ensure 24/7/365 emergency coverage with a focus on safety, documentation, and customer satisfaction.

The role requires 5+ years in energy system maintenance, strong leadership, and excellent communication. Travel to client sites across the IAD area is expected; a valid driving license is