Field Service Technician (HE LLC) - Dallas, TX

VetJobs; Dallas (TX); On-site; USD 40,000 - 53,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Plan with Company Match

Life Insurance, Disability

Paid Holidays

PTO

Bonus eligible

Employee Assistance Program

Job summary

Hanley Energy is seeking a Field Service Technician to perform preventative maintenance and repair of Critical Power Systems at customer sites, including rapid restoration of equipment and on-site communication with client teams.

The role requires familiarity with power electronics, electrical equipment maintenance, and troubleshooting, with a willingness to travel across the IAD area and participate in 24/7 on-call shifts.

Qualifications

• Familiarity with power systems and field service in industrial or switchgear settings.
• Experience in electrical equipment maintenance and troubleshooting.
• Understanding of DC power systems is preferred.
• Must hold a full clean driving license and be highly mobile.
• Ability to work in a team and coordinate with site staff.

Responsibilities

• Travel regularly within the IAD area to service client sites.
• Maintain, repair, and install Critical Power Systems including ATS, PLCs, and shunt devices.

Skills

Power systems familiarity

Industrial/switchgear experience

Electrical equipment maintenance

Troubleshooting expertise

DC systems understanding

Valid driving license

Mobility/flexibility

Team-oriented collaboration

Education

High School/GED

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

• Salary Range: $28.85 - $38.46 Hourly
• Position Type: Full Time
• Job Shift: Any
• Education Level: None
• Category: Professional Services

Description

Hanley Energy is a globally recognized innovator in mission critical power and energy efficient technologies with United States headquarters based in Ashburn, Virginia with regional offices in Boardman, Oregon. We also have a global presence in Ireland, Australia, Germany, South Africa, and the Nordics.

We specialize in the design, source, supply, install and commissioning of critical power and energy management solutions - from the power grid all the way to the factory process equipment and Data Center IT rack - coupled with comprehensive service and maintenance, security, consulting, and training.

Our approach is to develop partnerships with clients, ensuring excellent delivery coupled with cost-effective technological solutions. In this way, we help our clients to reduce energy costs, ensure 100% up-time and optimize their operational competitiveness. We are looking for a Field Service Technician to join our team in Ashburn, Virginia.

A Field Service Technician is responsible for performance of preventative maintenance, maintaining, and repairing Critical Power Systems at customer sites, for Hanley equipment. This role involves performing preventative maintenance, rapid restoration of failed equipment, and effective communication with site teams, as well as providing emergency support during call outs and late shifts. The engineer must possess skills and/or familiarity in power electronics, electrical equipment maintenance, and troubleshooting. Strong organizational and interpersonal skills, along with the ability to effectively manage time, are essential. Prior experience in industrial or switchgear manufacturing, and a proactive team-oriented approach are also key requirements for success in this role.

Role Requirements And Responsibilities

• Ability willingness to travel on a regular basis across IAD area.
• Service, maintenance, and repair of existing and newly installed Critical Power Systems - including ATS, PLCs, and shunt devices at all customer sites.
• Responsible for coordination and communication with the site team to complete the project tasks.
• Testing to ensure they are working correctly.
• Ability to read electrical schematics and diagrams.
• Perform maintenance and provide customer support.
• Diagnose problems and be involved in solution to resolve any issues.
• Maintain excellent communication with all departments.
• Responsible for completing all computerized documentation.
• Some scheduled weekend emergency call out service and late shift work involved.
• Join 24/7 rota system providing emergency cover for customers.

Minimum Education Required

High School/GED

Skills/Requirements

• Critical Power Field Service Engineer role requires a familiarity of power systems.
• Experience working in either industrial or switchgear manufacturing industries.
• Experience with electrical equipment maintenance and troubleshooting
• Experience/understanding of DC systems.
• Full clean driving license
• Flexibility and high mobility required.
• Have a positive, pro-active approach to working in a team environment along with excellent organizational and interpersonal skills. Ability to effectively manage time

Company Benefits

• Medical, Dental and Vision with Company Contributions
• 401(k) Plan with Company Match
• Company Paid Life Insurance, Short Term and Long-Term Disability
• Paid Holidays
• Paid Time Off (PTO)
• This position is bonus eligible.
• Employee Assistance Program

Additional Information

City*: Dallas

State*: Texas

Job_Category: Operations

Job Code: Technician_ _Technician

Affiliate Sponsor: Hanley Energy