Field Service Support Technician II

Bakon Italia S.R.L.; Austin (TX); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company in the plastic technology industry seeks a Field Service Technician II to provide quality installations and repairs of plastic injection/extrusion equipment in the Austin area. The role entails significant travel, with most weekends spent at home. Candidates should have a minimum of 2 years of experience in mechanics and electrical troubleshooting, along with strong customer service skills. A $3000 sign-on bonus and full benefits are offered.

Benefits

Per diem provided

Company vehicle provided

Credit card for expenses

Qualifications

• 2+ years’ experience with hydraulics, mechanics, electrics, controls.
• Ability to read mechanical blueprints and electrical schematics.
• Possess a valid driver's license.

Responsibilities

• Troubleshoot and repair plastic injection/extrusion equipment.
• Conduct scheduled preventative maintenance.
• Interface with customers effectively.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Hydraulic systems

Customer interfacing

Tools

Concur

Sales Force

ADP

Job description

Field Service Support Technician II page is loaded

Field Service Support Technician II

Apply remote type Remote locations Austin, TX, USA Milacron time type Full time posted on Posted 2 Days Ago job requisition id R-4972 Shift 1 (United States of America)

Position Summary:

$3000 sign-on bonus! 100% travel but home on most weekends! Per diem, company vehicle, credit card provided!

*NOT an IT Tech role*.

Milacron is looking for a Field Service Technician to join our team in Houston, Dallas, and Austin TX and surrounding areas. As a Field Service Technician, you will be responsible for providing quality installations, maintenance, and repairs of plastic injection/extrusion equipment. Breakdowns will require troubleshooting of mechanical, hydraulic, and electrical components and circuits.

Work You’ll Do:

• Troubleshoot and repair plastic injection/extrusion equipment using online/offline applications (Industry 4.0/ Automation studio).
• Perform schedule preventative maintenance activities on equipment.
• Effectively interface with customers in repairing equipment as needed.
• Evaluate and make recommendations regarding required repairs.
• Install computer software programs to manufactured machines.
• Load programs into equipment.
• Utilize administrative tools (Concur, Sales Force, ADP)
• Properly fill out start up sheets, calibration certificates, and PM documents.
• Other duties may be assigned.

Team:

• This role will be part of the Aftermarket Service team and report directly to the Regional Service Manager.

Basic Qualifications:

• 2+ years of experience working with hydraulics, mechanics, electrics, controls, and/or similar skillsets.
• Willingness to travel and work overtime as necessary.
• Willingness to be out a week at a time. Possibility of 2 weeks if required.
• Willingness to train/extended stay in Batavia, Ohio where our assembly headquarters is located.
• Ability to read mechanical blueprints and electrical schematics.
• Possess an active driver’s license and free of any restrictions related to driving offenses and based on initial and annual driver MVR reviews as defined by our fleet policy.

Preferred Qualifications:

• 2+ years of experience working with plastic injection/extrusion equipment or similar types of equipment or machine tool.
• Good overall mechanical, electrical, and computer skills.

Physical Demands:

• To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 50 lbs. Specific vision abilities may include the employee’s ability to see near and far distances.
• Must be comfortable in working in heights (on occasion)

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Who we are:

Milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair and operating (“MRO”) supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components and service to our customers throughout the lifecycle of their plastic processing technology systems.

EEO: The policy of Milacron is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. We are committed to being an Equal Employment Opportunity (EEO) Employer and offer opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [e-mail] . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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