Field Service Support

ProSolar Florida; Carolina (PR); On-site; USD 36,000 - 48,000; Full time

Job summary

ProSolar Florida in Carolina, Puerto Rico is seeking a dedicated Solar PV Field Service Support to join our team. You will assist in maintenance, troubleshooting, and support of solar PV systems, ensuring optimal performance and customer satisfaction.

Responsibilities include assisting technicians with installation and repair, diagnosing electrical and mechanical issues, documenting work, and managing parts inventory.

Qualifications

• Minimum of one year of field construction experience preferred, PV design/installation or PV electrical background helpful.
• Must be 21+ years old and hold a valid driver’s license with clean driving record.

Responsibilities

• Assist technicians with installation, maintenance, and repair of solar PV systems in residential and commercial settings.
• Troubleshooting: identify and resolve issues related to electrical and mechanical components.
• Communicate service procedures and address customer questions.
• Maintain records of service activities, parts used, and customer interactions.
• Help manage and track inventory of parts and supplies.

Skills

PV field service

Troubleshooting

Customer communication

Safety compliance

Teamwork

Job description

Carolina, Puerto Rico | Posted on 10/19/2026

We're more than just a workplace. We're a family.

We know that finding a meaningful and rewarding job can be a long journey. Our goal is to make that process as easy as possible for you, and to create a work environment that's satisfying - one where you'll look forward to coming to everyday. Start your journey with us by browsing available jobs.

Job Description

Job Summary:

We are seeking a dedicated and detail-oriented individual to join our team. Solar PV Field Service Support. In this role, you will assist in the maintenance, troubleshooting, and support of solar photovoltaic (PV) systems, ensuring optimal performance and customer satisfaction.

Supervisory Responsibilities:

No

Essential Duties, Functions, and Core Accountabilities:

Assist technicians with installation, maintenance, and repair of solar PV systems in residential and commercial settings.

Troubleshooting: Identify and resolve issues related to system performance, including electrical and mechanical components.

Communicate effectively with customers to explain service procedures and address any concerns or questions.

Maintain accurate records of service activities, including work performed, parts used, and customer interactions.

Help manage and track inventory of parts and supplies necessary for service operations.

Safety Compliance: Adhere to safety protocols and procedures to ensure a safe working environment for yourself and your team.

Other duties as assigned and/or directed.

Requirements

Requirements, Education, Skills, Qualifications, and Experience:

Previous PV design, PV installation or PV electrical experience (such as reading blueprints or plans, using tools and equipment, testing wiring or circuitry, National Electric Code knowledge, basic electrical theory knowledge, etc.) is helpful with a minimum of one year of field construction experience preferred

Must be 21 years of age, possess a valid driver’s license and maintain a clean driving record with the ability to pass a driving background check

Adhere to company safety policies and procedures, including the ability to identify and report safety hazards, and the ability to encourage others to work safely

Must be a motivated teammate, looking to succeed and contribute to the shared goals with excellent organizational and time-management skills

Strong communication skills in order to offer exceptional customer service and interact with customers in a courteous and professional manner

Strong Work Ethic.

Driver's License (Required)

Works independently, as a team player, and drives results in a fast-paced, team-based environment

Experience in the solar energy industry.

Physical Demands and Working Conditions

Essential physical requirements, included climbing, standing, stooping, bend, squat, stretch.

Physical effort/lifting up to 10 pounds; light - up to 20 pounds; medium - up to 50 pounds; heavy - over 50 pounds.

Ability to work in all weather and climates

Ability to work in confined spaces, such as attics

Must be able to work with heights; ascends/descends a ladder to rooftops.

While working conditions can vary depending on the specific position, this job will require you to be outdoors for extended periods of time. Solar installation and maintenance can only be done when the weather is good, expect long hours during these times in order to get as much work done as possible.

Remember that you may be required to work at heights necessary to get the work done and that you can meet the physical demand of working on a rooftop. Additionally, solar technicians will sometimes need to work in attics or crawl into tight spaces as they will need to hook up the solar panels to the electric grid.

Weekends and OT may be required

Workdays and start times are subject to change dependent on weather & additional requirements