Field Service Supervisor: Low-Voltage Tech Lead

IDR, Inc.; Peachtree Corners (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Full benefits

Medical benefits

Vision benefits

Dental benefits

Job summary

IDR, Inc. is seeking a Field Service Supervisor to join one of our top clients for an opportunity in Peachtree Corners, GA. This role leads field execution and quality across multiple low-voltage system types, partnering closely with project leadership to deliver consistent results.

You’ll supervise and support technicians/subcontractors, drive field training, and serve as an escalation point to ensure customer expectations, safety, and compliance standards are met.

Qualifications

• 5+ years field experience across multiple low-voltage disciplines.
• Experience leading onsite projects/rollouts and directing technicians/subcontractors.
• Ability to read scopes of work, BOMs, project documentation, and technical drawings.
• Strong field-based organizational skills including planning, prioritization, documentation, and client-facing communication.
• High School Diploma; relevant industry certifications/licenses preferred.

Responsibilities

• Lead field quality control inspections, audits, and surveys to ensure work meets customer specifications and compliance standards.
• Provide hands-on field oversight across service work, major projects, and rollouts, including on-site surveys and coordination with project stakeholders.
• Train and coach technicians and subcontractors on best practices, client-specific standards, and cutover execution.
• Act as a technical liaison and escalation point, providing clear updates and documentation to internal teams and client stakeholders.
• Supervise and coordinate a team of technicians/subcontractors while reinforcing safety, certification, and operational standards.

Skills

Field experience

Low-voltage disciplines

On-site leadership

Reading technical docs

Client communication

Education

High School Diploma

Job description

IDR, Inc. is seeking a Field Service Supervisor to join one of our top clients for an opportunity in Peachtree Corners, GA. This role leads field execution and quality across multiple low-voltage system types, partnering closely with project leadership to deliver consistent results.

You’ll supervise and support technicians/subcontractors, drive field training, and serve as an escalation point to ensure customer expectations, safety, and compliance standards are met.