Field Service Supervisor: Lead Tech Team & Lean Six Sigma

Motion Industries; Rock Springs (WY); On-site; USD 70,000 - 90,000; Full time

Job summary

Motion Industries in Rock Springs, WY, seeks a Field Service Supervisor to lead a team of technicians in the field. Under limited supervision, you will oversee service delivery, training, hiring decisions, and adherence to SOPs, KPIs, and Lean Six Sigma programs.

You will plan service jobs, ensure proper equipment and safety, track training, and review quotes with the manager. A minimum associate degree and 5+ years of related experience are required.

Qualifications

• Typically requires an associate's degree and five (5) or more years of related experience or an equivalent combination of education and experience.

Responsibilities

• Develops and implements best practices and procedures to enhance business growth.
• Manages service personnel to meet customer expectations and requirements.
• Ensures technicians have proper training and certifications.
• Schedules service jobs and assigns personnel.
• Ensures proper equipment and tools are provided for jobs.
• Adheres to SOPs, KPI's and Lean Six Sigma programs.
• Participates in hiring Field Service Technicians.
• Tracks training for each technician.

Skills

Field service duties

Team collaboration

Problem solving

Communication

Education

Associate's degree

Job description

Motion Industries in Rock Springs, WY, seeks a Field Service Supervisor to lead a team of technicians in the field. Under limited supervision, you will oversee service delivery, training, hiring decisions, and adherence to SOPs, KPIs, and Lean Six Sigma programs.

You will plan service jobs, ensure proper equipment and safety, track training, and review quotes with the manager. A minimum associate degree and 5+ years of related experience are required.