Field Service Supervisor (Commercial HVAC)

Hillard Electric, Inc; Springfield (IL); On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

Competitive pay

Relocation assistance

Company vehicle with fuel card

Overtime pay

Paid training and certifications

Job summary

Crete United is seeking a Field Service Supervisor for commercial HVAC to lead and coordinate field technicians, manage outages, preventive maintenance, and customer communications.

Relocation to Davenport, IA is offered with up to $10,000 relocation assistance; position is full-time, on-site, with overtime and on-call rotation. EPA 608 certification is required; IA Journeyman license a plus.

Qualifications

• High school diploma or GED required; HVAC technical training preferred.
• Minimum of 5 years of commercial HVAC experience; supervisory experience preferred.
• EPA 608 certification required for applicable refrigerant work; Universal certification preferred.
• Valid driver's license and acceptable driving record.

Responsibilities

• Supervise, lead, and support field service technicians working on commercial HVAC systems.
• Coordinate daily service calls, technician schedules, preventive maintenance, emergency repairs, and customer requests.
• Oversee troubleshooting, maintenance, and repairs of commercial HVAC equipment, including rooftop units, chillers, boilers, air handlers, and controls.
• Ensure work is completed safely, efficiently, on schedule, and according to company quality standards.
• Manage preventive maintenance programs for commercial buildings and properties.
• Provide technical support and guidance to technicians diagnosing complex HVAC issues.
• Review service tickets, work orders, repair estimates, and technician reports for accuracy.

Skills

Leadership

Communication

Problem-solving

Organization

Customer relations

Education

High school diploma or GED

HVAC technical training

Tools

Scheduling tools

Electronic work orders

Service management software

Job description

Field Service Supervisor (Commercial HVAC)

Requisition Number: FIELD006919

• Posted : October 16, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Hometown (Crete United) -Springfield, IL
Springfield, IL, USA

Description

Position Overview
Job Title: Field Service Supervisor
Location: Davenport, IA
Schedule: Full-Time | | Overtime Available | On-call Rotation
Pay Range: up to $60 per hour (DOE)

***This Position would be a relocation to the Davenport, IA area.*** - We are offering up to $10,000 relocation assistance for the right candidate!

Job Duties & Responsibilities:

• Supervise, lead, and support field service technicians working on commercial HVAC systems.
• Coordinate daily service calls, technician schedules, preventive maintenance, emergency repairs, and customer requests.
• Oversee troubleshooting, maintenance, and repairs of commercial HVAC equipment, including rooftop units, chillers, boilers, air handlers, and controls.
• Ensure work is completed safely, efficiently, on schedule, and according to company quality standards.
• Manage preventive maintenance programs for commercial buildings and properties.
• Provide technical support and guidance to technicians diagnosing complex HVAC issues.
• Review service tickets, work orders, repair estimates, and technician reports for accuracy.
• Monitor labor costs, productivity, material usage, and service department performance.
• Communicate with property managers, building engineers, and commercial customers regarding service needs and repairs.
• Coordinate parts, materials, and equipment to complete service work efficiently.
• Ensure compliance with OSHA standards, applicable codes, and company safety policies.
• Train and mentor technicians while maintaining high service quality and customer satisfaction.
• Identify opportunities to improve efficiency, reduce callbacks, and grow service agreements.
• Assist with after-hours emergency service coordination as needed.

Job Requirements & Qualifications:

• High school diploma or GED required; HVAC technical training preferred.
• Minimum of 5 years of commercial HVAC experience; supervisory experience preferred.
• Strong knowledge of commercial HVAC systems, troubleshooting, repairs, and preventive maintenance.
• Experience with rooftop units, chillers, boilers, air handlers, HVAC controls, and building automation systems.
• Ability to read mechanical drawings, wiring diagrams, and equipment specifications.
• Knowledge of safety standards, mechanical codes, and refrigerant handling requirements.
• EPA Section 608 certification required for applicable refrigerant work; Universal certification preferred.
• Valid driver's license and acceptable driving record.
• Strong leadership, communication, organization, and problem-solving skills.
• Ability to manage multiple priorities and maintain positive customer relationships.
• Proficiency with service management software, electronic work orders, and scheduling tools.
• Ability to travel between commercial properties and participate in on-call support as needed.
• Must be willing to obtain IA Journeyman's license.

What We Offer:

• Competitive, experience-based pay
• Year-round work and job stability
• Vacation / Sick / PTO
• Medical / Dental / Vision
• 401K w/ Company Match
• Short-term and long-term disability coverage
• Company vehicle with fuel card
• Paid training and certification opportunities
• Overtime pay
• Relocation assistance or local commute to Davenport, IA

Check out this video to learn more about Crete United!

Crete United is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. Women and minorities are encouraged to apply.

Required

Technical/other training or better in Other.

Licenses & Certifications

Required

EPA - Universal (HVAC)

Preferred

NATE

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.