Field Service Supervisor

Honeywell; Indianapolis (IN); On-site; USD 85,000 - 120,000; Full time

Job summary

Join a leading company as a Field Service Supervisor, overseeing the Field Service team in Indianapolis to enhance efficiency and customer satisfaction. You will drive operational success, implement strategies, and build strong stakeholder relationships, directly impacting the team’s performance and customer loyalty.

Benefits

Comprehensive benefits package

Employer subsidized Medical, Dental, Vision, Life Insurance

401(k) match

Paid Time Off

12 Paid Holidays

Educational Assistance

Qualifications

• Minimum of 6 years of proven experience in field service management or similar role.
• Ability to effectively manage and prioritize multiple projects.
• Experience in driving process improvements and implementing best practices.

Responsibilities

• Manage and oversee the Field Service team to ensure delivery.
• Develop strategies to optimize operations and improve satisfaction.
• Provide technical guidance and support to field service technicians.

Skills

Technical knowledge

Team management

Problem-solving

Communication

Education

Bachelor's degree in Engineering or a related field

Master's degree preferred

Job description

Join to apply for the Field Service Supervisor role at Honeywell

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Join to apply for the Field Service Supervisor role at Honeywell

As a Field Service Supervisor here at Honeywell, you will have the opportunity to guide and oversee our Field Service team in the Industrial Automation (IA) business unit. In this role, you will be instrumental in enhancing efficiency, productivity, and safety of our customers' operations. Your strategic mindset and operational expertise will drive the success of our field service operations, directly impacting customer satisfaction, loyalty, and continued growth of the organization.

You will report directly to our Field Service Manager, and you will work from our Indianapolis, IN location. 8677 Logo Athletic Ct. Indianapolis, IN 46219

Join us at Honeywell and make a difference in creating a safer, smarter, and more sustainable world!

KEY RESPONSIBILITIES

• Manage and oversee the Field Service team, ensuring efficient and effective service delivery
• Develop and implement strategies to optimize field service operations and improve customer satisfaction
• Assign and schedule field service technicians to meet customer demands and service level agreements
• Monitor and analyze field service performance metrics to identify areas for improvement
• Provide technical guidance and support to field service technicians
• Work with cross-functional teams to drive continuous improvement initiatives
• Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams
• Ensure compliance with company policies, procedures, and regulatory requirements

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information, click here .

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.As a Field Service Supervisor here at Honeywell, you will lead our Field Service team, ensuring efficient service delivery. Your strategic mindset and operational expertise will drive customer satisfaction and loyalty. You will report directly to our Field Service Manager and you'll work on-site out of our Indianapolis, Indiana location and follow a full-time schedule.YOU MUST HAVE

• Minimum of 6 years of proven experience in field service management or a similar role
• Strong technical knowledge and understanding of relevant technologies
• Excellent guidance and team management skills
• Ability to effectively manage and prioritize multiple projects and tasks
• Experience in driving process improvements and implementing best practices
• Strong problem-solving and decision-making abilities
• Excellent communication and people-oriented skills
  

WE VALUE

• Bachelor's degree in Engineering or a related field; Master's degree preferred
• Customer-focused mindset
• Ability to drive change and innovation
• Results-oriented approach
• Strong business acumen
• Ability to build and maintain strong relationships
  

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here

THE BUSINESS UNIT

Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets.About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Manufacturing

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