Field Service Supervisor

Jobtailor; Canonsburg (Washington County); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Jobtailor in Canonsburg, PA seeks a seasoned supervisor to lead a team of remote Field Technicians and oversee daily operations across site and field activities. You will write clear work instructions and MOPs, review field reports, and ensure accurate inventory management for both warehouse and rental assets.

Responsibilities include hiring, training, and mentoring technicians, conducting annual reviews, and supporting high-profile project quotations.

Qualifications

• Five years of experience in a supervisory role.
• Proficiency with Microsoft Office and Windows.
• Ability to travel to customer sites by airplane and vehicle.
• Ability to obtain government security clearances and manage corporate credit card limits.

Responsibilities

• Lead a team of remote Field Technicians and review field reports.
• Write work instructions and Methods of Procedure (MOPs).
• Manage warehouse and rental inventory.
• Hire, train, and mentor technicians; conduct annual reviews and career development.
• Support quoting high-profile projects and coordination with external vendors.

Skills

Team Leadership

Mentoring

Effective Communication

Critical Thinking

Problem Solving

Customer Relationship Management

Education

High school diploma or equivalent

Tools

Microsoft Windows

Microsoft Word

Microsoft Excel

Microsoft Outlook

PPE

Job description

• Lead a team of remote Field Technicians
• Write work instructions and methods of procedure (MOPs)
• Support quoting high-profile projects
• Order materials and equipment from Starline and vendors
• Review Technician field reports
• Manage warehouse and rental inventory
• Train and mentor internal and third-party technicians
• Identify and specify testing equipment for new or existing on-site services to improve efficiency or expand testing depth
• Support development of relationships with third-party contractors around the world
• Quote rework to customers and representatives
• Conduct frequent one-on-one meetings with each Technician
• Conduct annual Technician reviews and develop career plans
• Approve expense reports
• Hire new technicians
• Approve technician overtime

Requirements

• High school diploma or equivalent
• Five years of experience working in a supervisory role
• Must be able to work in office 3 days a week
• Proficiency with Microsoft Office and Windows
• Valid Driver’s License
• Ability to rent a vehicle
• Ability to obtain government-mandated security clearances
• Ability to obtain a company credit card with credit limit of $5,000
• Experience using power and electrical testing tools and equipment
• Advanced knowledge of and experience working with electrical components and meters
• Willingness to complete mandated training and certification programs
• Must be able to effectively communicate with customers verbally and in writing
• MS Windows/MS Office experience – Word, Excel, and Outlook in particular
• Excellent critical thinking skills using logic and reasoning
• Ability to travel by airplane and rental or personal vehicle to customer sites
• Must be willing to make overnight trips, staying in one location for up to four consecutive nights, or longer on rare occasions
• Willingness and desire to train and support internal technicians, on-site customers, electricians, contractors, and end users
• Ability to work at active construction sites using required personal protective equipment
• Ability to work remotely
• Ability to stand for prolonged periods
• Ability to climb ladders and work while standing on a ladder
• Ability to lift and carry up to 75 lbs occasionally and up to 25 lbs daily
• Travel up to 30% of the time via car or airplane
• Ability to work long hours as needed at customer sites

Core Competencies

Demonstrates strong leadership in managing and mentoring a team of Field Technicians while ensuring effective communication and operational efficiency. Proficient in electrical components and testing tools, with a focus on training and developing technician skills.

Highest-signal resume keywords

• Team Leadership
• Electrical Testing Tools
• Microsoft Office Proficiency
• Technical Training
• Project Quoting

Hard Skills

• Electrical Components
• Power Testing Equipment
• Work Instructions Writing
• Methods of Procedure (MOPs)
• Inventory Management
• Field Report Review
• Quoting Projects
• Critical Thinking
• Government Security Clearance
• Technical Communication

Soft Skills

• Mentoring
• Effective Communication
• Problem Solving
• Team Collaboration
• Customer Relationship Management

Certifications & Qualifications

• Valid Driver’s License
• Mandated Training Certifications

Industry Keywords

• Field Technician Management
• Construction Site Operations
• Remote Work
• Inventory Control
• Customer Service

Tools & Technologies

• Microsoft Windows
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Personal Protective Equipment