Field Service Supervisor

Floworks International LLC; Alabama; On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Field Service Supervisor to lead technical support and oversee installations in the field. This role involves collaborating with team members, troubleshooting equipment, and ensuring optimal performance of critical flow control products. The ideal candidate will have a strong background in electrical and pneumatic systems, excellent communication skills, and a commitment to fostering a culture of continuous improvement. Join a dynamic team where your expertise will make a significant impact on operations and customer satisfaction.

Benefits

Tuition Reimbursement

Competitive Pay

401K + match

Employee Referral Program

FloWorks Cares Charity Program

Qualifications

• 2-5 years of experience in technical support and field service.
• Knowledge of electrical, pneumatic, and hydraulic systems.

Responsibilities

• Provide technical support and oversee installations and repairs.
• Conduct site inspections and ensure high-quality workmanship.

Skills

Electrical Control Systems

Pneumatic Control Systems

Hydraulic Control Systems

Communication Skills

Problem-Solving Skills

Education

High School Diploma or GED

Job description

FloWorks is a leading specialty distributor of critical flow control products and provider of tailored technical solutions for MRO-focused applications. The company serves customers across chemical, downstream refining & renewables, high purity & sanitary, and other industrial end markets. FloWorks’ product categories include valve & automation, corrosion resistant flow control, rotating equipment, flanges, filters & purifiers, and instrumentation. Privately held company headquartered in Houston, Texas.

Flotech is a subsidiary of FloWorks International LLC, which is a privately held company located in Pasadena, Texas.

Overview:

As a Field Service Supervisor , you'll provide technical support to customers, lead teams in the field, and oversee installations, repairs, and maintenance of equipment. Your role will involve interpreting blueprints, conducting skilled technical work, and utilizing your expertise in Electric and Pneumatic Actuators, as well as valves, to ensure optimal performance.

Key Responsibilities and Accountabilities

• Collaborates effectively with team members to ensure seamless daily operations, providing guidance and mentorship to crew members to achieve exceptional results.
• Develops and delivers training programs to enhance crew members' skills and knowledge, fostering a culture of continuous learning and improvement.
• Troubleshoots and repairs equipment, parts, and components, using hands-on skills and problem-solving abilities to resolve issues efficiently.
• Conducts thorough site inspections to determine the optimal sequence and method of valve installation, ensuring high-quality workmanship.
• Accurately completes all necessary documentation, reports, and forms, including JSA, Vehicle Inspections, Equipment Inspections, and other critical records.
• Adapts to changing priorities and assignments, performing other duties as needed to support the team's goals and objectives.

Qualifications:

• HS Diploma or GED, preferred.
• 2 - 5 years of experience in area of responsibility.
• Knowledge of electrical, pneumatic, and hydraulic control systems
• Excellent communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Valid driver's license with a driving record in good standing required.

** The perks of working here…**

• Tuition Reimbursement
• Competitive Pay
• 401K + match
• Employee Referral Program
• FloWorks Cares Charity Program

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• Regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
• Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (50 pounds).
• Typically requires overnight travel up to 50% of the time.
• Must be able to be on call at times and work overtime when needed.

This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources.

FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status.

FloWorks participates in the US Government’s E-Verify program.