Field Service Superintendent: Lead High-Impact Machinery Repairs

Komatsu; Mesa (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

Komatsu is seeking a Field Service Superintendent in Mesa, AZ, onsite. The role focuses on leading service crews, ensuring safety and efficiency, and delivering high-quality repair work with data-driven improvements.

The position requires a strong background in troubleshooting, blueprints reading, and communication, with flexibility for shifts and travel. You will interact with customers and contribute to procedure development and project planning.

Qualifications

• Requires MSHA certification and a valid driver license; drug screen and physical required.
• Flexible schedule including day/night shifts, weekends, holidays and travel.
• Strong verbal and written communication skills.
• Ability to read technical specifications, blueprints and schematics.

Responsibilities

• Lead service crews to work safely, efficiently, and cost effectively.
• Lead major machine jobs, inspection and audit teams.
• Lay out and perform complex repairs with high accuracy.
• Assess repair needs and develop repair processes.
• Lead machine audits, collect data, and report findings to customers.
• Provide input for procedures, installation guidelines, and test procedures.

Skills

Troubleshooting

Organization

Time management

Conflict management

Problem solving

Communication skills

MS Word

MS Excel

Data analysis

Reports drafting

Tools

MS Word

MS Excel

Job description

Komatsu is seeking a Field Service Superintendent in Mesa, AZ, onsite. The role focuses on leading service crews, ensuring safety and efficiency, and delivering high-quality repair work with data-driven improvements.

The position requires a strong background in troubleshooting, blueprints reading, and communication, with flexibility for shifts and travel. You will interact with customers and contribute to procedure development and project planning.