Field Service/Start-Up Engineer I

Ampcus, Inc; Boise (ID); On-site; USD 45,000 - 65,000; Full time

Job summary

Ampcus Inc. is seeking a qualified technician to perform on-site service and repair of semiconductor processing equipment. A science or engineering degree is preferred, and industrial experience is highly desired.

The role emphasizes mechanical aptitude, strong customer interface skills, and the ability to troubleshoot and install parts while maintaining documentation. Occasional travel to TEL factories and customer sites may be required.

Qualifications

• Associate's degree in electronics, engineering, or related field; Bachelor's degree preferred.
• No prior experience in maintenance, repair, and troubleshooting of semiconductor capital equipment is required.
• Excellent customer interface skills are required.
• Mechanical aptitude and the ability to use appropriate tools are required.
• Thorough understanding of maintenance, repair and installation of equipment procedures is required.

Responsibilities

• Perform on-site service and repair of semiconductor processing equipment.
• Troubleshoot equipment problems and maintain records and reports as required.
• Coordinate activities with peers, supervisors, and customers to minimize downtime.
• Order and install parts as needed.
• Respond to emergency service calls as required.
• Instruct customer operating technicians on system operation and maintenance.
• Perform upgrades and modifications to equipment as needed.
• Stay current on equipment/tools through training and manuals, and other relevant materials.
• Maintain upkeep, security of company property including vehicles and tools.
• Adhere to conduct standards to maintain credentials on customer sites.

Skills

Mechanical aptitude

Customer interface

Tool usage

Education

Associate's degree in electronics/engineering

Bachelor's degree preferred

Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

This position requires a strong mechanical aptitude and a degree in Science or Engineering, with a preference for candidates holding an Associate's or Bachelor's degree. Industrial experience is highly desired.

Responsibilities

• Perform on-site service and repair of semiconductor processing equipment.
• Troubleshoot equipment problems and maintain records and reports as required.
• Coordinate activities with peers, supervisors, and customers to minimize equipment downtime and interruptions.
• Order and install parts as needed.
• Respond to emergency service calls as required.
• Instruct customer operating technicians on system operation and maintenance.
• Perform upgrades and modifications to equipment as needed.
• Stay current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials.
• Maintain the upkeep, maintenance, and security of company property including vehicles, tools, etc.
• Adhere to standards of conduct acceptable to both the company and customers to maintain credentials for being on customer sites.

Qualifications

• Associate's degree in electronics, engineering, or other applicable field of study; Bachelor's Degree in Engineering or Technology preferred.
• No prior experience in maintenance, repair, and troubleshooting of semiconductor capital equipment required.
• Excellent customer interface skills are required.
• Mechanical aptitude and the ability to use appropriate tools are required.
• Thorough understanding of technical issues involving the maintenance, repair, and/or installation of company equipment and procedures is required.

Physical Demands and Work Conditions

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Job duties are often performed in confined areas in a clean room environment, in awkward positions and/or in high places. Mechanical aptitude, manual dexterity, and the ability to lift/carry objects up to 50 pounds is required. May require bending, stooping, crawling, and climbing. May require the use of Personal Protective Equipment (PPE).

Duties also include the application of proper industry safety procedures when working with dangerous elements or conditions such as chemicals, electric currents or high voltage, moving mechanical parts, radiation, etc. Occasional travel to TEL factories, training facilities, and customer locations may be required.

Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. A clean room garment may be required to be worn for lengthy periods of time. PPE is required including, but not limited to, consistent wearing of safety glasses, safety shoes, and a bump cap. Job duties may require walking up to and in excess of 10,000 steps and walking up and down multiple flights of stairs per shift (12 hours). Occasional overnight travel to TEL factory, training facilities, and customer locations may be required.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.