Field Service Specialist - Chicago

Insightec; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Insightec Ltd. in Chicago is seeking a Field Service Specialist to install and implement new systems, perform periodic maintenance, and provide technical remote support for our medical technology platforms.

You will diagnose failures, troubleshoot system issues, and maintain service reports and documentation to ensure high availability and patient safety in a fast-paced, growth-oriented environment.

Responsibilities

• Installation/implementation of new systems
• Periodic maintenance and system repairs
• Providing technical remote support for systems
• System troubleshooting and diagnosis of source of failures
• Maintenance and service reporting / documentation

Job description

Insightecis a growing medical technology company transforming patient lives through innovative incisionless surgery. Our culture is as unique as our people, a diverse global team, with different ideas, skills, interests, and cultural backgrounds driven by our core values – OurPatients, Integrity, Team, Quality and Innovation. Our dedication to making a real impact on the lives of millions of people and paving the path to a bright future for healthcare, is what bondsus as a Team. We work together in a dynamic collaborative environment to deliver successfully while believing and driving a life-work balance philosophy that encourages our employees to do things that are meaningful outside of work. Every role is significant, your voice is heard, and your ideas are encouraged. We challenge and empower our people to be great at what they do while providing a flexible work environment. Walking through our corridors, you will be inspired by stories of career journeys at Insightec. We take pride in growing internal talent and encourage our employees to achieve their professional ambitions. With employees in Israel - Haifa and K. Ono, Miami and Dallas, Shanghai, Tokyo and Europe, we offer in each region competitive perks and benefits. Do the most meaningful work of your career by joining us on our mission to transform tomorrows, today.

Field Service Specialist - Chicago based (Field Role)

What you will be doing:

• Installation/implementation of new systems
• Periodic maintenance and system repairs
• Providing technical remote support for systems
• System troubleshooting and diagnosis of source of failures
• Maintenance and service reporting / documentation