Field Service Scheduler (Simpro)

United States Digital Space LLC; United States; Remote; USD 7,100 - 11,000; Full time

Job summary

Solar Power Direct is seeking a long-term remote Business Support Specialist to own SimPro scheduling and purchasing from the Philippines. You’ll coordinate with suppliers, maintain stock data accuracy, and support flawless install-day execution. The role operates during Australian business hours and offers a remote, long-term pathway.

You will apply AI tools to accelerate routine follow-ups, ensure real-time schedules, and drive data-quality improvements across stock and purchasing workflows.

Qualifications

• Experience managing SimPro scheduling and purchasing modules.
• Strong eye for data accuracy and error prevention.
• Comfort using AI tools to streamline admin tasks.

Responsibilities

• Maintain real-time SimPro job schedules and coordinate with job allocator.
• Create and track purchase orders in SimPro; confirm supplier responses within 24 hours.
• Conduct stock audits to prevent discrepancies before installs.
• Serve as primary point of contact for vendor follow-ups on stock and costs.
• Implement AI-assisted summaries of supplier communications to speed up follow-ups.
• Identify process gaps to improve stock tracking and scheduling workflows.

Skills

SimPro scheduling

AI tooling (ChatGPT/Claude)

Data accuracy

Tools

SimPro Enterprise

Job description

This is a remote position.Business Support Specialist (SimPro Scheduling & Purchasing)Remote | Philippines | Full-Time Php 40,000/month - 60,000/monthAustralian Business Hours (ACST hours), 5:30am–2:30pm PHT

Long-Term Remote RoleIf you’re a high-performing operations professional who thrives on operational data accuracy, field-service scheduling, and working directly with a scaling South Australian solar leader that values strategic impact over simple task completion — keep reading.

This isn’t a role for a generic virtual assistant waiting for instructions.

This is a focused, outcome-driven position where you’ll own SimPro job scheduling, drive purchase order tracking, eliminate stock/component discrepancies, and serve as the operational backbone behind flawless install-day execution.

Why This Is a Dream JobYou’ll be working directly with an established, scaling South Australian business (Solar Power Direct) who:

• Champions Innovation: Operates a future-of-work, global-impact team that prioritizes AI-adaptive operators.

• Values Your Growth: Builds deep, in-demand expertise in trades management software (SimPro) and provides access to an assigned Success Manager (CSM) for professional coaching through your first 90 days.

• Respects Your Expertise: Integrates you into an established operations and field-service team with clear ownership over scheduling and purchasing rather than a scattered list of generalist admin tasks.

• Builds Stability: Operates alongside its in-house installation crew (PMEC Electrical), with a long history of collaborating with Filipino professionals to build long-term team extensions.

You’ll get career transformation, high-level visibility, and genuine ownership of critical operations—without being stuck in a generalist "virtual assistant" rut.

What You’ll Be Owning This is a core operational role covering SimPro scheduling accuracy, purchase order creation, and stock data integrity. You aren't just filing forms; you are catching errors before they reach install day, maintaining clean stock levels, and ensuring field crews have accurate information.

You’ll take the lead on:

• SimPro Job Scheduling: Keeping SimPro job schedules updated in real time, liaising daily with the job allocator to reflect on-the-ground changes accurately.

• End-to-End Purchasing: Raising and tracking Purchase Orders in SimPro, chasing supplier confirmations within 24 hours, and logging receipts consistently.

• Data Integrity & Auditing: Conducting regular stock and component audits to eliminate phantom/incorrect stock data before it impacts live job installs.

• Supplier Communication: Serving as the reliable point of contact for vendor follow-ups, resolving stock/cost discrepancies proactively.

• AI Workflow Integration: Implementing AI tools (e.g., ChatGPT/Claude) to summarize supplier communication threads and accelerate routine follow-ups.

• Operations Optimization: Identifying process gaps in stock tracking and scheduling workflows to deliver continuous data-quality improvements.

RequirementsThis Role Is a Great Fit If You:

• Are a SimPro Power User: You have direct, hands-on experience managing job scheduling and purchasing modules within SimPro Enterprise.

• Are a Data Guardian: You catch errors before they become problems, possess a natural inclination to double-check details, and treat discrepancies as challenges to solve.

• Are an AI-Adaptive Operator: You actively use modern AI tools to streamline administrative tasks and speed up supplier follow-ups.

• Have prior experience in trades, solar, electrical, or field-service operations administration.

• Are High-Accountability: You manage dual workstreams (scheduling and purchasing) independently without needing daily hand-holding.

• Communicate with elite fluency and professional confidence in written and spoken English.

What Success Looks LikeAfter 60–90 Days:

• The System is Fortified: SimPro job schedules are updated same-day with zero unresolved scheduling discrepancies flagged by the job allocator.

• Production is Seamless: Purchase orders are issued on time, supplier confirmations are logged within 24 hours, and no follow-ups fall through the cracks.

• Impact is Measured: Stock and component data discrepancies show a measurable reduction, eliminating install-day delays caused by stock errors.

• Trust is Earned: The operations team relies on your data accuracy so completely that routine schedule and PO updates no longer require double-checking.

Final Word If you’ve ever thought: "I am an operations specialist who knows SimPro inside out and catches errors before they happen—I just want a client who is organized and values my technical depth," this is that role.

Let’s build long-term success — together.