Field Service & Sales Engineer – Tools & Equipment

Leggett & Platt, Inc.; Conover, Northern (NC, KY); Hybrid; USD 68,000 - 97,000; Full time

Job summary

Leggett & Platt, Inc. is seeking a Sales & Technical Service Representative to support our Home Furniture field team in the Mid-Atlantic, focusing on North Carolina.

The role blends technical service with sales support, driving customer satisfaction and regional growth. The successful candidate will diagnose and repair Vertex tools, train customers, and maintain accurate service records while collaborating with the Vertex Sales Office to capitalize on opportunities.

Qualifications

• Hands-on experience diagnosing and repairing tools, machinery, or industrial equipment.
• Experience communicating directly with customers and supporting field service or sales activities.
• Strong mechanical aptitude and troubleshooting skills.

Responsibilities

• Manage the Mid-Atlantic service territory, primarily North Carolina, with coverage of SC and VA.
• Diagnose, troubleshoot, service, and repair Vertex tools and equipment in the field.
• Train customers and personnel on operation and maintenance of Vertex tools.

Skills

Troubleshooting

Field service

Customer interaction

Mechanical aptitude

Tools

CRM

QlikView

Microsoft Office

Job description

Leggett & Platt, Inc. is seeking a Sales & Technical Service Representative to support our Home Furniture field team in the Mid-Atlantic, focusing on North Carolina.

The role blends technical service with sales support, driving customer satisfaction and regional growth. The successful candidate will diagnose and repair Vertex tools, train customers, and maintain accurate service records while collaborating with the Vertex Sales Office to capitalize on opportunities.