Field Service & Sales Coordinator — National Accounts

Coverall North America, Inc.; Peachtree Corners (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Vehicle reimbursement program

Comprehensive benefit package

Tuition assistance program

Paid holidays and vacation

Job summary

A commercial cleaning services franchise is seeking a Field Service Representative to support operations by delivering excellent customer service. The role involves liaising with customers and franchise owners, conducting site surveys, and documenting necessary records. Ideal candidates should have a high school diploma, reliable transportation, and experience in service-oriented roles. This position offers a base salary, benefits, and opportunities for advancement within the company.

Qualifications

• Must have High School diploma or equivalent.
• Reliable transportation, valid driver’s license, proof of car insurance.
• Previous experience in service/operations field with strong customer service orientation.

Responsibilities

• Initiate calls to FBOs and conduct in-person walk-throughs with Franchise Business Owners.
• Provide primary customer service support and respond to queries.
• Document records and coordinate sale agreements for new accounts.

Skills

Customer service orientation

Effective communication

Sales experience

Problem-solving

Computer skills

Education

High School diploma or equivalent

Tools

Email

Outlook

Job description

A commercial cleaning services franchise is seeking a Field Service Representative to support operations by delivering excellent customer service. The role involves liaising with customers and franchise owners, conducting site surveys, and documenting necessary records. Ideal candidates should have a high school diploma, reliable transportation, and experience in service-oriented roles. This position offers a base salary, benefits, and opportunities for advancement within the company.