Field Service Rig Technician – Travel & Diagnostics

Bauer Manufacturing Inc.; Conroe (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health savings account

401(k)

401(k) matching

Life insurance

Paid time off

Parental leave

Referral program

Job summary

BAUER Equipment America is seeking a Customer Service Rig Technician in Conroe, TX. The role reports to the Director of Service and focuses on diagnosing customer equipment, performing hands-on repairs, and coordinating service requests with the appropriate departments.

The ideal candidate has a high school diploma, proficiency in mechanical/electric/hydraulic troubleshooting, and strong MS Office skills. Travel up to 80% is required; a valid passport and driver's license are necessary.

Qualifications

• Education: High school diploma required; an Associate’s Degree in a related mechanical/hydraulic/electrical field is preferred.
• Proficiency in mechanical, electric and hydraulic troubleshooting and repairs.
• Strong computer skills: Excel, Word, Outlook; good communication in English.

Responsibilities

• Receive and assess customer service requests, diagnose issues, and suggest repair solutions.
• Perform field and shop repairs and hands-on service.
• Coordinate service requests with service departments and supervisors.
• Maintain technical manuals and service department files.
• Travel up to 80% (including international) with valid passport and driver's license.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Hydraulic troubleshooting

Microsoft Excel

Microsoft Word

Outlook

Verbal & written English

Travel readiness

Education

High school diploma

Associate’s Degree in mechanical/hydraulic/electrical machinery

Tools

Diagnostic equipment

Job description

BAUER Equipment America is seeking a Customer Service Rig Technician in Conroe, TX. The role reports to the Director of Service and focuses on diagnosing customer equipment, performing hands-on repairs, and coordinating service requests with the appropriate departments.

The ideal candidate has a high school diploma, proficiency in mechanical/electric/hydraulic troubleshooting, and strong MS Office skills. Travel up to 80% is required; a valid passport and driver's license are necessary.