Field Service Rig Technician: Diagnostics & Repairs

BAUER Equipment America; Livermore (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health savings account

401(k)

401(k) matching

Life insurance

Paid time off

Parental leave

Referral program

Job summary

BAUER Equipment America is seeking a Customer Service Rig Technician in Livermore, CA. You will diagnose, repair, and support foundation equipment in shop and on-site, coordinating with the service manager and other departments.

The role requires mechanical, hydraulic, and electrical troubleshooting expertise, strong communication, and the ability to travel up to 80% (passport and driver's license required).

Qualifications

• High school diploma required; an associate’s degree in a mechanical, hydraulic, or electrical machinery field or equivalent is desired.
• Proficiency in mechanical, electric and hydraulic troubleshooting and repairs; able to interpret diagrams and maintenance schedules.
• Willing to travel up to 80% (including international); valid passport and driver's license required.
• Minimum 2 years of directly related training and/or experience.

Responsibilities

• Receives customer service requests and assesses needs; diagnoses and suggests repair solutions for shop or field service.
• Conducts diagnoses and provides effective hands‑on repairs.
• Researches spare parts needs and suggests parts packages.
• Provides technical assistance in person or by phone; coordinates service requests with departments and managers.
• Resolves product issues through documentation and communication with all affected parties.
• Maintains technical manuals and related service department files.

Skills

Mechanical troubleshooting

Electric troubleshooting

Hydraulic troubleshooting

Blueprint interpretation

Technical documentation

Communication skills

English fluency

Education

High school diploma

Associate degree in mechanical/hydraulic/electrical machinery

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

BAUER Equipment America is seeking a Customer Service Rig Technician in Livermore, CA. You will diagnose, repair, and support foundation equipment in shop and on-site, coordinating with the service manager and other departments.

The role requires mechanical, hydraulic, and electrical troubleshooting expertise, strong communication, and the ability to travel up to 80% (passport and driver's license required).