Field Service Representative - Solar/BESS

RGIT Australia; Austin (TX); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Overtime opportunities

Per diem & lodging

Company vehicle & PPE

Benefits package

Training & advancement

Job summary

Aurora Energy Services is seeking a Field Service Representative to support utility-scale and commercial solar sites nationwide, focusing on Sungrow inverters and PCS/BESS equipment.

You will commission, troubleshoot, maintain, and repair systems, perform HV switching when required, and ensure safety standards (NFPA 70E, OSHA) are followed. Travel to job sites is required, with training and mentoring for junior technicians. Competitive pay DOE and full benefits offered.

Qualifications

• 3+ years field experience with PV inverters or related electrical equipment.
• Sungrow certification preferred; hands-on Sungrow field experience accepted in lieu of certification.
• Strong knowledge of DC and AC systems; electrical safety awareness.

Responsibilities

• Perform commissioning of Sungrow inverters and PCS/BESS equipment for utility-scale and commercial sites.
• Execute preventive and corrective maintenance including firmware upgrades and diagnostics.
• Troubleshoot inverter and BESS faults using diagnostic tools and test equipment.
• Travel to job sites nationwide and maintain accurate service reports.
• Follow NFPA 70E, OSHA and electrical safety standards at all times.

Skills

Sungrow experience

PV inverters

HV switching

DC 600-1500V

Diagnostics tools

Reading diagrams

Travel ready

Driver's license

Tools

Fluke multimeters

Meggers

Thermal imagers

IV curve tracers

Job description

Field Service Representative - Solar/BESS

Aurora is seeking experienced Field Service Representatives with hands-on Sungrow experience to support inverter and BESS focused work across utility-scale and commercial solar sites nationwide. This role is responsible for commissioning, troubleshooting, maintenance, and repair of Sungrow inverters, PCS units, and associated systems in the field.

Key Responsibilities

• Perform hot and cold commissioning of utility-scale Sungrow inverters and PCS/BESS equipment (experience with SMA, TMEIC, Schneider, Powin, Samsung, or LG a plus).
• Execute preventive and corrective maintenance, including firmware upgrades, SCADA parameter tuning, diagnostics, and component/PCS replacement.
• Troubleshoot inverter and BESS faults (electrical, communication, and control) using Sungrow diagnostic tools and standard testing equipment.
• Conduct IV curve tracing, insulation resistance testing, polarity checks, and thermal imaging inspections to verify system performance.
• Perform HV/MV substation switching and support LOTO procedures in HV/MV/LV environments.
• Monitor and resolve faults via SCADA.
• Complete service reports, checklists, and customer documentation accurately and on time. Follow NFPA 70E, OSHA, and applicable electrical safety standards at all times.
• Provide training and technical support to clients and junior technicians on inverter operation and safety procedures.
• Travel to job sites as required.

Required Qualifications

• 3+ years' field experience with PV inverters, power electronics, or related electrical equipment; Sungrow-specific experience strongly preferred.
• Sungrow certification (Central Inverter or model-specific, e.g. 3600/4400) preferred; will consider candidates with direct hands-on Sungrow field experience in lieu of formal cert.
• Strong knowledge of DC systems (600V-1500V) and AC systems up to 34.5kV.
• High-voltage switching experience or certification a plus.
• Proficiency with testing equipment such as Fluke multimeters, Meggers, thermal imagers, and IV curve tracers.
• Ability to read and interpret electrical drawings and one-line diagrams.
• Willingness to travel nationwide for field assignments.
• Valid driver's license required.

Preferred Certifications

• Sungrow Central Inverter / model-specific certification
• NFPA 70E
• OSHA 10
• High-Voltage Switching
• CPR/AED/First Aid

What We Offer

• Competitive pay DOE
• Overtime opportunities
• Daily travel per diem and lodging provided per company travel policy
• Company vehicle, tools, and PPE provided
• Full benefits package (health, dental, vision, 401k)
• Training and advancement opportunities

Physical Requirements Must be able to work outdoors, lift 50+ lbs, climb ladders, and perform physical tasks.

Aurora is an equal opportunity employer and encourages veterans and high-voltage technicians to apply.

Company Overview

Aurora Energy Services is a fast-growing, international energy services company operating across the full lifecycle of energy assets — from construction and maintenance to inspection and decommissioning. With a global footprint and teams working on major projects across multiple regions, we bring scale, technical capability and decades of industry experience to every job. Our reputation is built on disciplined delivery and an uncompromising approach to safety. For our people, that means working in a business that operates with clarity, competence and a commitment to doing things right, every time.