Field Service Representative - (Press Brakes)

Cincinnati Incorporated; Orlando (FL); On-site; USD 65,000 - 95,000; Full time

Job summary

Cincinnati Incorporated in Orlando, FL is seeking a Field Service Representative to service press brakes and related systems. This role requires being comfortable with 75% travel and offers a company vehicle and paid training.

The position emphasizes hands-on maintenance, preventative and corrective service, and documentation for efficient invoicing. Strong diagnostics, customer service, and independent work are essential qualities.

Qualifications

• Knowledge of electrical, mechanical and hydraulic principles.
• Strong diagnostics and technical aptitude.
• Ability to work independently with little supervision.
• Able to travel overnight at least 75%, at times.
• Superb communication skills with an emphasis on customer service.
• Strong PC and organizational skills.

Responsibilities

• Prioritize, schedule and complete machine service for customers.
• Prepare and submit documentation for efficient invoicing.
• Maintain company property for safe operation and maximum life.
• Efficiently manage business expenses to maximize profitability.
• Perform routine maintenance on equipment and assist in the establishment of the preventative maintenance schedules with customers.

Skills

Electrical principles

Mechanical principles

Hydraulic principles

Diagnostics

Independent work

Travel readiness

Customer service

PC skills

Education

Technical/other training or better

Job description

Field Service Representative - (Press Brakes) - Orlando, FL.

Our Field Service Technicians enjoy working hands‑on with electrical, mechanical, hydraulic, and pneumatic systems that comprise our metal fabrication machines. Our field service positions are home based but require an individual who is accustomed to at least 75% travel. Technicians will provide customer and product service via preventative and corrective maintenance in accordance with policies, principles and procedures established by Cincinnati Incorporated. Our Field Service Technicians are provided a company vehicle, paid training.

Duties and Responsibilities

• Prioritize, schedule and complete machine service for customers
• Prepare and submit documentation for efficient invoicing
• Maintain company property for safe operation and maximum life
• Efficiently manage business expenses to maximize profitability
• Perform routine maintenance on equipment and assist in the establishment of the preventative maintenance schedules with customers

Knowledge, Skills, Abilities, Characteristics, etc.

• Knowledge of electrical, mechanical and hydraulic principles
• Strong diagnostics and technical aptitude
• Ability to work independently with little supervision
• Able to travel overnight at least 75%, at times
• Superb Communication Skills with an emphasis on customer service
• Strong PC and organizational skills

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical demands: This position is very active and requires frequent standing, bending, kneeling, stooping, crouching, crawling, and climbing of ladders. Must be able to use hands to finger, handle or feel objects, tools, or controls; must be able to lift a minimum of 50 lbs. frequently.

Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work environment: The noise level in the work environment can be loud occasionally. This is a high travel position.

Experience Required

• 3 year(s): Industrial maintenance (or related military experience), to include troubleshooting

Education Preferred

• Technical/other training or better

Behaviors Required

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Behaviors Preferred

• Functional Expert: Considered a thought leader on a subject

Motivations Required

• Self-Starter: Inspired to perform without outside help

Motivations Preferred

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.