Field Service Representative - Chemical Water Treatment Solutions

Veolia | Water Tech

Chattanooga (TN)

On-site

USD 60,000 - 85,000

Full time

2 days ago

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Benefits offered by this job

Medical, Dental, & Vision Insurance (W

Life Insurance

Paid Time Off

Paid Holidays

Parental Leave

401(k) Plan with matching

Job summary

Veolia Group in the United States is seeking a Field Service Representative (FSR) to deliver on-site technical service as the primary liaison with industrial customers. You will commute daily, install, maintain, and troubleshoot chemical feed equipment and water treatment systems while building lasting relationships through technical excellence.

This role requires a technical degree or diploma, 2–5 years in instrumentation/electronics or related fields, a valid driver's license, and willingness

Qualifications

Technical degree or diploma in a relevant engineering/technical field is preferred; high school diploma or equivalent required.
2–5 years of instrumentation, electronics, plant operations/maintenance, or related technical training.
Familiarity with water treatment processes and industrial equipment preferred.
Valid driver's license and willingness to travel (travel required).

Responsibilities

Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer sites.
Act as technical consultant, providing recommendations, training, and solutions to customer management and technical teams per contract language.
Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues via remote or on-site support.
Maintain detailed service reports, inventory management, and ensure all safety protocols are followed.
Support one site and coordinate with account manager within the territory, collaborating with sales teams for optimal service delivery.

Skills

Troubleshooting

Communication skills

Independent work

Safety minded

Mathematical analysis

Education

Technical degree/diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering

High school diploma or GED

Tools

Programmable controllers

Remote support technologies

Job description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Join Veolia as a Field Service Representative (FSR) in our Chemical Solutions and Monitoring (CSM) division and advance your career in hands-on technical service and sustainability!

Job Description

We're seeking an experienced Field Service Representative (FSR) to deliver exceptional on-site technical service as the primary technical liaison between Veolia and our industrial customers. You'll commute daily and work independently across diverse industries, providing expert installation, maintenance, and troubleshooting services for chemical feed equipment and water treatment systems while building lasting customer relationships through technical excellence.

What You'll Do

Technical Service & Installation: Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer site
Customer Consultation: Act as technical consultant providing expert recommendations, training, and solutions to customer management and technical teams per contract language
System Optimization & Troubleshooting: Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues through remote support technologies and on-site interventions
Documentation & Compliance: Maintain detailed service reports, inventory management, and ensure all safety protocols are followed
Territory Management: Support one site and provide superior communication with account manager within assigned territory, coordinating with sales teams for optimal service delivery.

Qualifications

What We're Looking For

Education & Experience:

Technical degree/diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or related discipline preferred, a high school diploma or GED is required.
2-5 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical training.
Familiarity with water treatment processes and industrial equipment preferred
A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify)

Key Characteristics

Strong troubleshooting abilities for electrical and mechanical systems
Excellent communication and customer service skills
Self-motivated with ability to work independently and manage multiple priorities
Safety-minded approach with ability to work in various industrial environments
Physical ability to lift 30-50 lbs and perform precision work
Computer proficiency and mathematical skills for technical analysis

What Success Looks Like

Consistently deliver high-quality technical service that exceeds customer expectations
Successfully complete installations, commissioning, and troubleshooting projects on time
Build strong customer relationships through technical expertise and professional service
Contribute to territory growth through technical excellence and customer satisfaction
Demonstrate continuous learning and adaptation to new technologies.

Additional Information

Why Veolia? Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll work with cutting-edge water treatment technology, receive ongoing technical training, and enjoy diverse work environments across multiple industries.

This role offers excellent opportunities for professional growth in the expanding field of industrial water treatment and environmental sustainability.

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive compensation and benefits that include: