Field Service Representative

Metrie; Wichita (KS); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive base salary

Medical, dental, and life benefits

401(k) Retirement Savings Plan

Expensed mileage for personal vehicle

Job summary

Metrie is seeking a Field Service Representative to execute store fulfillment and merchandising across Wichita-area Lowe’s stores. You will start from your home, stock products, and perform in-store visits to ensure inventory accuracy and optimal shelf presence.

Leverage knowledge of SOPs, vendor-managed inventory, and customer service to drive sales while maintaining safety and product integrity. Must be able to travel daily to assigned home center stores.

Qualifications

• High School diploma or GED.
• Valid and unrestricted driver’s license and proof of auto insurance.
• 2+ years of inventory replenishment experience in box retail/building materials.
• Knowledge of inventory management procedures and systems.
• Ability to communicate well verbally and in writing with various stakeholders.
• Ability to work independently and as part of a broader remote team.
• Ability to carry out written or verbal instructions.

Responsibilities

• Store fulfillment and merchandising at designated stores in the Wichita metropolitan area.
• Maintain inventory levels and product placement to drive in-store sales.
• Provide a safe, consistent shopping experience for end consumers and maintain SOPs.

Skills

Inventory replenishment

Driver's license

Communication skills

Independent worker

Instruction following

Education

High School diploma or GED

Tools

Inventory management systems

Job description

Who WeAre

Metrie is North America’s largest manufacturer and distributor of interior millwork producing and selling interior finishings. For 100 years, we've transformed houses into homes with outstanding products featured on HGTV and in top magazines such as Style At Home and House & House. As a family-owned business since 1926, we pride ourselves on excellence, customer experience, and nurturing a strong community. We help people transform houses into homes. Join us for the next 100!

Why should you work for Metrie?

With us, you’re more than just a number. We foster a culture of empowerment, learning, and inclusion. Watch this video to see why our employees feel like they truly belong here: (1603) Feels like a Family - YouTube

What You’ll Do

As our Field Service Rep, you’ll ensure our lumber, molding and millwork products shine in our customer’s (Lowe’s) home improvement retail stores through:

• Stocking, displaying, and maintaining products in the Lowe’s store aisles
• Building strong relationships with store leadership and associates
• Driving sales growth through inventory accuracy and excellent customer service

Shift

Tuesday - Friday Day. Enjoy a three-day weekend!

Location

Serving Wichita, KS Lowes Stores

Pay

$20 per hour based on experience

What You’ll Do

As our Field Service Representative, you will be responsible for performing our Store Fulfillment and Merchandising Process at designated stores in the Wichita metropolitan area. This includes starting your day at home, merchandising, and stocking our products in the store, through to the final store visit wrap up; following all standard operating procedures (SOPs) for all work performed (safety, work methods, cleanliness, and merchandising standards). Effectively manage store inventory levels utilizing our Vendor-managed inventory program (VMI), to meet Metrie standards.

As our Field Service Representative, we need your in-depth knowledge of operational excellence, collaboration, customer focus, and sound business acumen to:

• Provide a safe consistent shopping experience for the end consumer
• Drive in-store sales by maintaining inventory levels, product placement, and merchandising standards
• Ensure a positive customer and consumer experience through relationship and partnership building; knowledge of product offering, features and use; and customer service orientation
• Inspects fixtures, signage, branded marketing collateral, and pricing sets to validate they are at standard; makes necessary replacements while in-store; reports deficiencies to on-site contact; informs DM

Who You Are

We would love to hear from you if you have:

• High School diploma or GED
• Valid and unrestricted driver’s license & proof of valid auto insurance
• 2+ years of inventory replenishment experience in a box retail/building materials industry; preferred, but not required
• Knowledge of Inventory management procedures and systems
• Ability to communicate well in both verbal and written forms with a variety of people including Metrie Leadership, Store Management, store staff, and the end consumer.
• Ability to work efficiently, independently, and without supervision; a self-starter who can work independently, yet be an effective member of a broader remote team (provide remote updates on process and outcomes of assignments)
• Ability to carry out instructions furnished in written and/or verbal form.

What Metrie Offers

• A collaborative work environment that has clear direction for future strategy and goals
• A competitive base salary
• Comprehensive benefits package – medical, dental, and life
• 401(k) Retirement Savings Plan
• Expensed mileage for personal vehicle usage
• Challenging and meaningful work, and the chance to participate on cross-functional teams across the company
• Development opportunities – we recognize potential in our people and strive to offer various opportunities for advancement, training, and personal growth
• Family-oriented culture, focused on putting our people first

Physical Requirements

• Must be able to frequently lift and carry millwork products weighing up to 50 pounds.
• Occasional pushing and pulling of drywall carts weighing 50 to 2000 pounds.
• Frequent reaching to various levels and directions to inspect and handle products and fixtures.
• Occasional use and operation of basic hand tools such as power drills, impact guns, power saws, etc.
• Possess dexterity for complex hand-eye tasks, including moulding and door identification and differentiation, keyboarding for order entry, writing on documents/forms, and pricing accuracy.
• Continuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to handle &/or inspect product and fixtures.
• Frequently required to read written & electronic documents and product labels.
• Continuously needs to hear and verbally communicate in order to interact with and respond to management, customer and their team members, and consumers.
• Will frequently be exposed to material handling equipment and conveyances (forklift, drywall carts)
• Ability to use safety equipment and personal protective equipment at the work site, including working at height.
• The ability to work safely within any safety requirements which may apply.

In addition to the above:

• Daily travel to and from assigned home center stores. Mileage provided!

Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers belong. We are an equal opportunity employer and welcome all qualified applicants. If you require accommodation at any time throughout the recruitment process, please contact our Human Resources team at [e-mail].

Metrie conducts pre-employment screening including but not limited to background checks and drug testing for all final candidates. All applications will be independently reviewed.

We are an E-Verify employer.