Field Service Representative

Veolia North America, LLC; Wichita (KS); Presencial; USD 52 000 - 76 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental, & Vision Insurance

Life Insurance

Paid Time Off

Paid Holidays

Parental Leave

401(k) Plan

Flexible Spending & Health Savings

AD&D Insurance

Disability Insurance

Tuition Reimbursement

Resumo da oferta

Veolia North America, LLC is seeking a Field Service Representative to deliver on-site technical service for chemical feed equipment and water treatment systems at a Wichita, KS site. The role emphasizes installation, maintenance, water analysis, and customer-focused problem solving.

You will work across diverse industrial environments, requiring strong troubleshooting, safety, and independent work skills, with occasional travel to nearby sites within the territory.

Qualificações

• Technical degree or equivalent in electrical, electronic technology, instrumentation, or mechanical engineering; high school diploma accepted.
• 2–5 years of experience in instrumentation/electronics, plant operations/maintenance, or related technical training.
• Familiarity with water treatment processes and industrial equipment preferred.
• Valid driver’s license and willingness to travel; learner permits not accepted.

Responsabilidades

• Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation at customer locations.
• Perform water testing (pH, conductivity, hardness, silica, PTSA) and log data.
• Provide technical consultation, training, and solutions to customer teams.
• Calibrate equipment, program controllers, conduct preventive maintenance, and diagnose issues on-site or remotely.
• Maintain detailed service reports, inventory management, and safety compliance.
• Support multiple customer sites within territory and coordinate with sales teams.

Conhecimentos

Troubleshooting

Customer service

Independent work

Safety minded

Computer proficiency

Mathematical analysis

Formação académica

Technical degree in Electrical/Instrumentation/Mechanical engineering

HS diploma or GED

Ferramentas

Instrumentation equipment

Controllers and instrumentation tools

Descrição da oferta de emprego

Company Description

Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

About This Opportunity

We're seeking an experienced Field Service Representative to deliver exceptional on-site technical service as the primary technical liaison between Veolia and our industrial customers. You'll work independently across diverse industries, providing expert installation, maintenance, and troubleshooting services for chemical feed equipment and water treatment systems while building lasting customer relationships through technical excellence.

This position will primarily support a single customer site in the Wichita, KS area, with an on-site schedule Monday through Friday.

What You'll Do

• Technical Service and Installation: Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locations
• Water Testing and Analysis: Obtain samples and perform water testing to include pH, conductivity, hardness, silica, PTSA, etc and enter data into Veolia's trending platform (Insight)
• Customer Consultation: Act as technical consultant providing expert recommendations, training, and solutions to customer management and technical teams
• System Optimization & Troubleshooting: Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues through remote support technologies and on-site interventions
• Documentation & Compliance: Maintain detailed service reports, inventory management, and ensure all safety protocols are followed
• Territory Management: Support multiple customer sites within assigned territory, coordinating with sales teams for optimal service delivery

Qualifications

What We're Looking For

Education & Experience

• Technical degree/diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or related discipline preferred, a high school diploma or GED is required.
• 2-5 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical training
• Familiarity with water treatment processes and industrial equipment preferred
• A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify)

Key Characteristics

• Strong troubleshooting abilities for electrical and mechanical systems
• Excellent communication and customer service skills
• Self-motivated with ability to work independently and manage multiple priorities
• Safety-minded approach with ability to work in various industrial environments
• Physical ability to lift and carry up to 50 lbs and perform precision work
• Computer proficiency and mathematical skills for technical analysis

What Success Looks Like

• Consistently deliver high-quality technical service that exceeds customer expectations
• Successfully complete installations, commissioning, and troubleshooting projects on time
• Build strong customer relationships through technical expertise and professional service
• Maintain safety standards and compliance in all industrial environments
• Contribute to territory growth through technical excellence and customer satisfaction
• Demonstrate continuous learning and adaptation to new technologies

Additional Information

Why Veolia? Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect.

You'll work with cutting-edge water treatment technology, receive ongoing technical training, and enjoy diverse work environments across multiple industries.

This role offers excellent opportunities for professional growth in the expanding field of industrial water treatment and environmental sustainability.

Ready to make a difference in water treatment technology while advancing your technical career?

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching!
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.