Field Service Representative

Suez Water Technologies & Solutions; Wichita (KS); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life Insurance

Paid Time Off

Paid Holidays

401(k) Plan with matching

Tuition Reimbursement

Job summary

Veolia is seeking an experienced Field Service Representative to deliver on-site technical service, installation, maintenance, and troubleshooting for chemical feed equipment and water treatment systems. This role focuses on a single customer site in the Wichita, KS area with a Monday–Friday on-site schedule.

You’ll work independently across diverse industries, building strong customer relationships through technical excellence and safety-focused practices.

Qualifications

• Technical degree or diploma in electrical, electronic technology, instrumentation, mechanical engineering, or related field.
• High school diploma or GED required.
• 2–5 years in instrumentation, electronics, plant operations or maintenance.
• Familiarity with water treatment processes and industrial equipment.

Responsibilities

• Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation on customer sites.
• Obtain samples, perform water testing, and enter data into trending platform.
• Provide technical consultation, training, and solutions to customer teams.
• Calibrate equipment, program controllers, conduct preventive maintenance, and diagnose issues on-site or remotely.
• Maintain detailed service reports, manage inventory, and follow safety protocols.
• Support multiple sites within territory and coordinate with sales for service delivery.

Skills

Troubleshooting

Communication

Self-motivated

Independent work

Safety-minded

Math/analytical

Education

Technical degree/diploma in Electrical/Instrumentation/Mechanical Engineering

High school diploma or GED

Job description

Company Description

Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

About This Opportunity

We're seeking an experienced Field Service Representative to deliver exceptional on-site technicalservice as the primary technical liaison between Veolia and our industrial customers. You'll workindependently across diverse industries, providing expert installation, maintenance, andtroubleshooting services for chemical feed equipment and water treatment systems while buildinglasting customer relationships through technical excellence. This position will primarily support a single customer site in the Wichita, KS area, with an on-site schedule Monday through Friday.

What You'll Do

• Technical Service and Installation: Install, commission, and service chemical feed equipment,pumps, controllers, and instrumentation systems at customer locations
• Water Testing and Analysis: Obtain samples and perform water testing to include pH,conductivity, hardness, silica, PTSA, etc and enter data into Veolia's trending platform(Insight)
• Customer Consultation: Act as technical consultant providing expert recommendations,training, and solutions to customer management and technical teams
• System Optimization & Troubleshooting: Perform water analysis, calibrate equipment,program controllers, conduct preventative maintenance, and diagnose/resolve system issuesthrough remote support technologies and on-site interventions
• Documentation & Compliance: Maintain detailed service reports, inventory management,and ensure all safety protocols are followed
• Territory Management: Support multiple customer sites within assigned territory,coordinating with sales teams for optimal service delivery

Qualifications

What We're Looking For

Education & Experience:

• Technical degree/diploma in Electrical, Electronic Technology, Instrumentation, MechanicalEngineering, or related discipline preferred, a high school diploma or GED is required.
• 2-5 years of experience in instrumentation & electronics, plant operations/maintenance, orequivalent technical training
• Familiarity with water treatment processes and industrial equipment preferred
• A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will notqualify)

Key Characteristics:

• Strong troubleshooting abilities for electrical and mechanical systems
• Excellent communication and customer service skills
• Self-motivated with ability to work independently and manage multiple priorities
• Safety-minded approach with ability to work in various industrial environments
• Physical ability to lift and carry up to 50 lbs and perform precision work
• Computer proficiency and mathematical skills for technical analysis

What Success Looks Like

• Consistently deliver high-quality technical service that exceeds customer expectations
• Successfully complete installations, commissioning, and troubleshooting projects on time
• Build strong customer relationships through technical expertise and professional service
• Maintain safety standards and compliance in all industrial environments
• Contribute to territory growth through technical excellence and customer satisfaction
• Demonstrate continuous learning and adaptation to new technologies

Additional Information

Why Veolia? Join a company that values Responsibility, Solidarity, Innovation, Customer Focus,and Respect.

You'll work with cutting-edge water treatment technology, receive ongoing technical training, and enjoy diverse work environments across multiple industries.

This role offers excellent opportunities for professional growth in the expanding field of industrial water treatment and environmental sustainability.

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching!
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.