Field Service Representative

VLinc; United States; Remote; USD 45,000 - 95,000; Full time

Benefits offered by this job

Paid holidays

PTO

Competitive wages

Job summary

VLinc Corporation is seeking Field Service Representatives to support installation, configuration, testing, and sustainment of customer locations. You will work with engineers to ensure hardware and software are deployed correctly and safely across diverse environments.

Ideal candidates enjoy hands-on problem solving, travel, and customer interaction in military, government, and commercial settings. Clearance or ability to obtain one is required, with up to 50% travel and occasional

Qualifications

• Hands-on field service experience preferred.
• Strong problem-solving and troubleshooting skills.
• Ability to work with engineers and customers in operational environments.

Responsibilities

• Install hardware, sensors, networking equipment, and cabling on customer platforms.
• Configure, install, and update software applications and OS images.
• Document installation activities and test results.
• Travel to customer locations across the U.S. and abroad as needed.

Skills

Mechanical aptitude

Strong communication

Dependable

Problem solving

Education

Associate degree or technical certification

Tools

Multimeters

Logic analyzers

Hand tools

Test equipment

Job description

VLinc Corporation is accepting applications to gauge interest in future Field Service Representative positions for our customers . At this time , we are actively pursuing several contract opportunities and are building a pipeline of qualified professionals whose skill sets align with the work we anticipate . While we expect to hire, we won't know the exact positions, start dates, or staffing levels until contracts are awarded.

We're looking for hands-on Field Service Representatives who enjoy solving problems in the field, working with technology, and helping customers successfully deploy mission-critical systems. Positions are open to remote candidates and requires up to 30%-50% travel to support customer site integrations and testing which may include time spent shipboard.

Position Summary

As a Field Service Representative, you will support the installation, configuration, testing, and sustainment of customer locations. Working alongside engineers, you'll ensure hardware and software are installed correctly, systems are operational, and deployments are completed safely, efficiently, and to the highest quality standards.

This role is ideal for someone who enjoys travel , working with their hands, solving technical challenges, and supporting customers in operational environments. Clearance or ability to hold a clearance is required .

What You'll Do

• Install hardware, sensors, networking equipment, and cabling on customer platforms.
• Configure, install, and update software applications, operating systems, and system images.
• Execute installation procedures, startup checklists, and operational verification tests.
• Troubleshoot basic hardware, software, network, and installation issues, escalating more complex problems to engineers.
• Support field integration, system upgrades, and preventative maintenance activities.
• Document installation activities, equipment configurations, and test results.
• Prepare, inventory, and maintain deployment kits, tools, and equipment.
• Assist with customer demonstrations, system acceptance, and operator orientation.
• Ensure compliance with quality, cybersecurity, and safety standards.
• Exhibit professionalism while working alongside military, government, and commercial customers.
• Travel regularly to customer locations throughout the United States and occasionally internationally.

What We're Looking For

Required Qualifications

• Associate degree, technical certification, military technical training, or equivalent hands-on experience.
• 2–6 years of experience supporting technical equipment, field installations, electronics, networking, IT systems, or related technologies.
• Experience using common hand tools and basic electronic test equipment.
• Familiarity with Windows operating systems and software installation.
• Basic understanding of Ethernet networking and IP-based communications.
• Strong mechanical aptitude and attention to detail. Military Mechanic experience a plus .
• Ability to lift up to 50 pounds and work in industrial, maritime, rail, or military environments.
• Ability to travel up to 50%.

Preferred Qualifications

• Military technical experience (electronics, communications, aviation, maritime, maintenance, IT, or similar).
• Experience supporting DoD, aerospace, maritime, rail, or industrial customers.
• Familiarity with Linux and MS operating systems.
• Experience installing ruggedized computers, sensors, or networking equipment.
• Ability to read wiring diagrams, installation drawings, or technical procedures.
• Familiarity with multimeters and logic analyzers.
• Active U.S. security clearance or ability to obtain one.

What Makes You Successful

• You enjoy working in dynamic field environments and solving hands-on technical challenges.
• You take pride in delivering quality work and following proven processes.
• You communicate effectively with teammates and customers.
• You are dependable, adaptable, and eager to learn new technologies .
• You thrive in a collaborative, mission-focused environment.
• You exemplify professionalism and integrity at every customer site.

VLinc Corporation is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing operational, logistics , engineering, and program support services to government and commercial customers worldwide. VLinc specializes in delivering agile, mission-focused support to complex operational environments. We offer benefits, competitive wages, paid holidays, PTO and an infrastructure designed to support not only our operations but our employees. To learn more about VLinc , visit our website at vlinc.com.