Field Service Engineer II

Scientific Research Corporation; North Charleston (SC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision plans

Tuition reimbursement

Paid time off (10 days vacation, 5 days sick leave)

11 paid holidays

Job summary

A leading company is seeking a Field Service Engineer responsible for managing and troubleshooting customer site equipment. The role involves providing technical support, performing installations, and conducting maintenance for various networking devices, while complying with security clearance requirements. This position enables interaction with customers and involves international travel, promising diverse challenges and opportunities for skill enhancement.

Qualifications

• 5 years experience integrating enterprise networks in DOD Facilities.
• Proficient in Outside/Inside Plant cable design, install and maintenance.

Responsibilities

• Manage, troubleshoot, and correct incidents associated with customer site equipment.
• Provide technical support and perform installations for networking equipment.
• Develop test procedures and support engineering tests.

Skills

Network integration

Troubleshooting

Technical support

Field equipment installation

Cable design and maintenance

Education

BICSI certification

Job description

Description

The Field Service Engineer will manage, troubleshoot, and correct incidents and problems associated with customer site equipment, including national and international systems. This includes all associated edge/core site equipment and cabled infrastructures. Specific duties include the following:

• Providing support, as required to install, activate, and/or transition networking equipment such as network switches, routers, and encryption devices
• Assisting engineering staff members in design, fabrication, integration and testing of electronic circuits, cables, and mounting equipment in support of field upgrades and installations
• Performing on-site installation, troubleshooting, and testing of company products and equipment
• Providing technical support to customers and deployed teams on operational or maintenance aspects of system equipment
• Developing SOVT test procedures, test plans, test reports, and procedures to maintain lab facilities and calibrate test equipment as needed, supporting engineering tests and detailed experimental testing
• Conducting site survey's and support the development of installation packages as needed in support of infrastructure upgrade efforts
• Installing, programing and troubleshooting Type 1 Bulk encryptors such as KG-175G's, Deltas and Alphas, Raytheon KG-345/350's
• Maintaining a valid passport and willing to do short duration travel for up to 50% of the entire year (nonconsecutive)

#LI-LL1

Requirements

• 5 years experience integrating enterprise networks in DOD Facilities
• BICSI certification in relevant field
• Proficient in Outside/Inside Plant cable design, install and maintenance

Desired Skills

• 5 years experience integrating enterprise networks in DOD Facilities
• BICSI certification in relevant field
• Proficient in Outside/Inside Plant cable design, install and maintenance

Clearance Information

SRC IS A CONTRACTOR FOR THE U.S. GOVERNMENT. THIS POSITION WILL REQUIRE U.S. CITIZENSHIP AS WELL AS A U.S. GOVERNMENT SECURITY CLEARANCE AT THE TOP SECRET / SCI LEVEL

Travel Requirements

• 50-75% of the year

About Us

Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients.

SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

EEO

Scientific Research Corporation is an equal opportunity employer that does not discriminate in employment.

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic under federal, state or local law.

Scientific Research Corporation endeavors to make www.scires.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [e-mail] for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.