Field Service Representative

Veoliaenvironnementsa; Clayton (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Paid Time Off

Paid Holidays

Tuition Reimbursement

Job summary

Veolia Water Technologies & Solutions is seeking a Field Service Representative to deliver operations and maintenance expertise on water treatment systems across multiple industries. The role includes troubleshooting, calibration, analytical testing, and ensuring contract compliance.

You will travel within the region, perform mechanical, electrical, and controls troubleshooting, and provide customers with detailed technical summaries of work performed.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license.
• Minimum of 2 years of service/maintenance experience in an industrial environment.
• Strong mechanical aptitude and systematic problem-solving.

Responsibilities

• Provide operations and maintenance on water treatment systems across industries.
• Troubleshoot, perform maintenance and analytical testing per specs.
• Maintain inventory and prepare detailed technical summaries for customers.
• Monitor equipment performance and chemical injection systems; perform calibration activities.

Skills

Mechanical aptitude

Technical problem-solving

Analytical testing

Customer communication

Education

High School Diploma / GED / Homeschool Certification

Bachelor's or Associate's Degree in STEM or instrumentation

Tools

Instrumentation

Job description

Job Summary

The Field Service Representative role at Veolia Water Technologies & Solutions involves providing operations and maintenance expertise on water treatment systems across various industries. This position is critical for ensuring the optimal performance of technologies such as media filtration, softening, reverse osmosis, and more. The representative will be responsible for troubleshooting, conducting maintenance, and performing analytical testing to meet customer needs and contract specifications.

Essential Functions & Responsibilities

• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Create and maintain site paperwork and provide customers with detailed technical summaries of work performed
• Perform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, and other site-specific testing requirements
• Monitor and maintain chemical injection systems
• Operate, monitor, and optimize equipment performance
• Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Conduct maintenance and calibration activities on water treatment equipment
• Consult with customer management and operation teams
• Ensure contract compliance with volume and quality specifications
• Other duties as required

The job description is not designed to capture all the employee's responsibilities but is intended to capture essential functions of the role. Responsibilities may change over time and may be assigned at any time.

Education & Experience

Required

• High School Diploma / GED / Homeschool Certification OR international equivalent
• Valid driver's license
• Minimum of 2 years of experience in service/maintenance or equivalent in an industrial environment
• Must possess strong mechanical aptitude and a systematic approach to technical problem-solving.

Preferred

• Bachelor's or Associate's Degree in science/engineering (STEM) or technical certificate in Instrumentation
• Experience in water treatment equipment maintenance
• Background that combines formal mechanical training with practical, real-world troubleshooting experience.

Working Conditions

Must be able to travel within the region as needed

Company Culture

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers, and because our people are our greatest assets, we also offer competitive compensation and benefits that include:

Benefits

• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan
• Flexible Spending & Health Savings Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

We also offer...

• Opportunity for advancement. A place to build a career!
• Training in valuable skills
• Opportunity for new challenges. We're growing!
• Strong leadership team!

As an inclusive company, Veolia is committed to diversity and considers all applications equally, without discrimination.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.