Field Service Representative

Veolia Water Technologies; Clayton (NC); On-site; USD 55,000 - 85,000; Full time

Job summary

Veolia Water Technologies is seeking a Field Service Representative to provide operations and maintenance expertise on water treatment systems across multiple industries.

You will troubleshoot, perform preventive maintenance, conduct analytical testing, and ensure contract specifications are met at customer sites.

Qualifications

• High School Diploma or equivalent is required.
• Minimum 2 years of experience in service/maintenance in an industrial setting.
• Strong mechanical aptitude and a systematic approach to technical problem-solving.

Responsibilities

• Troubleshoot and perform maintenance on water treatment systems.
• Maintain inventory of spare parts and chemicals.
• Prepare detailed technical summaries of work performed for customers.
• Conduct site tests and calibrations per contract specifications.

Skills

Mechanical aptitude

Problem-solving

Education

High School Diploma / GED / Homeschool Certification

Bachelor's or Associate's Degree in STEM (Preferred)

Job description

Job Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Summary

The Field Service Representative role at Veolia Water Technologies & Solutions involves providing operations and maintenance expertise on water treatment systems across various industries. This position is critical for ensuring the optimal performance of technologies such as media filtration, softening, reverse osmosis, and more. The representative will be responsible for troubleshooting, conducting maintenance, and performing analytical testing to meet customer needs and contract specifications.

Essential Functions & Responsibilities

• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Create and maintain site paperwork and provide customers with detailed technical summaries of work performed
• Perform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, and other site-specific testing requirements
• Monitor and maintain chemical injection systems
• Operate, monitor, and optimize equipment performance
• Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Conduct maintenance and calibration activities on water treatment equipment
• Consult with customer management and operation teams
• Ensure contract compliance with volume and quality specifications
• Other duties as required

The job description is not designed to capture all the employee’s responsibilities but is intended to capture essential functions of the role. Responsibilities may change over time and may be assigned at any time.

Qualifications

Education & Experience

Required

• High School Diploma / GED / Homeschool Certification OR international equivalent
• Valid driver’s license
• Minimum of 2 years of experience in service/maintenance or equivalent in an industrial environment
• Must possess strong mechanical aptitude and a systematic approach to technical problem-solving.

Preferred

• Bachelor's or Associate's Degree in science/engineering (STEM) or technical certificate in Instrumentation
• Experience in water treatment equipment maintenance
• Background that combines formal mechanical training with practical, real-world troubleshooting experience.

Working Conditions

• Must be able to travel within the region as needed

Additional Information

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers, and because our people are our greatest assets, we also offer competitive compensation and benefits that include:

Benefits

• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan
• Flexible Spending & Health Savings Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

We also offer

• Opportunity for advancement. A place to build a career!
• Training in valuable skills
• Opportunity for new challenges. We’re growing!
• Strong leadership team!

As an inclusive company, Veolia is committed to diversity and considers all applications equally, without discrimination.

Applicants are required to be eligible to lawfully work in the U.S. immediately; the employer will not sponsor applicants for U.S. work authorization (e.g., H-1B visa) for this opportunity

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company, and no fee will be due

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.