Field Service Rep, Palantir for Government (TS/SCI)

BOAB Ventures

Honolulu (HI)

On-site

USD 110,000 - 160,000

Full time

8 days ago
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Job summary

BOAB Ventures in Honolulu, Hawaii, seeks a highly skilled Field Service Representative to support a mission-critical U.S. Government customer leveraging Palantir technologies. The role involves training users, dashboard creation, and acting as a liaison between end users and Palantir engineers in a fast-paced operational environment.

The ideal candidate has Palantir experience, excellent communication, U.S. citizenship, and TS/SCI eligibility.

Qualifications

  • U.S. citizenship required for government contract.
  • Active TS/SCI eligibility preferred.
  • Experience with Palantir platforms.
  • Strong communication; able to explain complex concepts clearly.
  • Willingness to travel up to 25% domestically or internationally.
  • Ability to train users and support dashboard creation.

Responsibilities

  • Build strong, proactive relationships with users at the customer site and identify use‑case gaps.
  • Support users by creating initial dashboards and helping formulate operational and analytical questions.
  • Stay current on all platform updates, features, and capability releases.
  • Staff the Help Desk, resolve issues, and coordinate with Palantir engineering teams to address technical problems.
  • Provide detailed and timely feedback to engineering teams on product performance, user issues, and feature needs.
  • Consistently communicate system or operational issues to the Palantir team and customer leadership.
  • Support mission execution by enabling users to fuse intelligence sources and leverage platform tools effectively.

Skills

U.S. Citizenship
TS/SCI eligibility
Palantir platforms experience
Strong communication
Independent and team work
Travel readiness 25%

Tools

Palantir Foundry
Palantir Gotham
Palantir Gaia
Excel
Server administration basics

Job description

BOAB Ventures in Honolulu, Hawaii, seeks a highly skilled Field Service Representative to support a mission-critical U.S. Government customer leveraging Palantir technologies. The role involves training users, dashboard creation, and acting as a liaison between end users and Palantir engineers in a fast-paced operational environment.

The ideal candidate has Palantir experience, excellent communication, U.S. citizenship, and TS/SCI eligibility.

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