Field Service Professional - Atlanta, GA

NRG Energy; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

NRG Energy is hiring a Field Services Technician to join their team. This role involves providing installation and servicing of technology, requiring strong customer service and sales skills. Opportunities for growth and competitive compensation are offered, alongside comprehensive training and support.

Benefits

Competitive hourly base plus commission

Comprehensive paid training

Opportunity for overtime and company take-home vehicle

Full benefits including medical, dental, vision

10 PTO days and paid holidays

Qualifications

• Exceptional customer service skills.
• Sales experience in various fields desirable.
• Field technician experience preferred.

Responsibilities

• Provide installation and servicing of technology.
• Maximize earning potential through performance.
• Conduct safety analysis of homes.

Skills

Customer Service

Sales

Field Technician Experience

Job description

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You’ll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success—take the lead in shaping your career development, goals, and future!

We are adding to our Field Services Technician team and are looking for motivated, customer-focused, and coachable individuals with a knack for technology and sales.

Why Join Our Technician Team?

• Competitive hourly base plus uncapped commission
• Comprehensive paid training & ongoing coaching and support
• Opportunity for overtime to earn time and a half
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!
• Company take-home vehicle and gas card
• Cell phone and work tablet
• We provide all tools necessary to perform the job – we’ll ship everything to you directly!

Why Join Vivint?

• Full-time employment & full benefit package including medical, dental, vision, life, and 401(k)
• 10 PTO days and paid holidays
• Career development and leadership opportunities
• Employee pricing on smart home products
• Fast Company’s list of the World’s 50 Most Innovative Companies, Forbes named us one of America’s Best Employers, and a Best Employer for Diversity

A Day in the Life:

As part of our Field Services Technician team, you’ll provide expert-level installation and servicing of cutting-edge technology. You will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer solutions that bring them peace of mind.

Who we’re looking for:

Our technician team comprises individuals from diverse backgrounds and experience levels. We believe in investing in our employees and provide comprehensive training and support. Whether you’re an experienced field technician, a sales representative seeking a change, or a motivated, coachable individual, we want to hear from you!

• Exceptional customer service skills
• Sales experience – car sales, retail sales, insurance sales, B2C sales, call center experience
• Field technician experience – cable installation, internet installation, pest control, lawn maintenance, construction, solar technician
• Clean driving record and valid license
• Ability to thrive in both team environments and independently

Physical Demands:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and other limited-space areas
• Bend, kneel, crouch, and stand for extended periods

At Vivint, safety is a top priority. Field Services technicians will conduct a safety analysis of each home to ensure a safe workplace for both technicians and customers.

NRG Energy is committed to a drug- and alcohol-free workplace. Employees are subject to periodic random drug testing, post-accident, and reasonable suspicion testing, where permitted by law and applicable collective bargaining agreements. EOE AA M/F/Vet/Disability. Level, title, and/or salary may be adjusted based on experience or skills.

Official description on file with Talent.