Regional Operations Manager - Doorstep Trash

Go Ccs; Davenport (FL); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated individual for a dynamic operations role. This position involves managing evening valet trash operations, fostering team relationships, and ensuring operational excellence across multiple districts. The ideal candidate will thrive in a non-traditional work schedule, traveling frequently to oversee service quality and staff management. Join a rapidly expanding company where your contributions will make a significant impact on the community and operational success. If you're ready for a challenging yet rewarding career, this opportunity is perfect for you.

Benefits

401(k) matching

Bonus based on performance

Company car

Dental insurance

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Qualifications

• Experience in managing blue collar operations preferred.
• Ability to handle physically demanding work for extended periods.

Responsibilities

• Travel to various markets ensuring SOPs are followed.
• Foster relationships and develop management teams into better leaders.
• Ensure client satisfaction and operational excellence.

Skills

Time management

Communication skills

Problem-solving

Detail-oriented

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Community Concierge Services (CCS) is growing quickly across the US. CCS provides doorstep waste and recycling solutions to apartment communities 5-7 days per week and is currently looking for a motivated individual to help drive the operations teams in managing evening valet trash operations. We are looking for the right person for this role based in Atlanta, GA and/or Orlando, FL. The right candidate will have experience in managing within the blue collar space with experience in doorstep trash preferred. This role will require regular travel across multiple districts within the assigned region and at times extended overnight travel. You must not be afraid to get your hands dirty.

We are looking for individual(s) who embody our core values:

• Leading from the Front
• Extreme Ownership
• Mutual Respect
• Building Relationships
• All in

The primary responsibilities include:

• Traveling to various markets on an as needed basis to ensure all SOPs are being followed
• Fostering relationships with your management team and developing them into better leaders while driving productivity.
• Holding regular meetings with your teams to ensure the boat is rowing in the same direction
• Ensure oversight over all accounts within your region traveling as needed to ensure client satisfaction and operational excellence.
• Proactive thinking/problem solving to quickly and responsibly resolve any and all issues relating to service/staffing.
• Ensure that all routes are covered with porters and fill in routes as needed on assigned properties.
• Work with current porters to ensure that all CCS expectations are being met/quality audit checks.
• Work with Vice Presidents of Operations to restaff when needed.
• Problem solve issues with managers and porters during valet trash service
• Perform Service Audits on properties after porter has completed route
• Assisting in rolling out new communities including distributing containers/marketing materials/staffing communities.
• Complete oversight of payroll within assigned districts.

Workload

• This role requires a non-traditional work schedule. When you are not visiting with clients, staff or interviewing new staff you will be able to work at your own pace throughout the morning and afternoon in a remote capacity. Our prime working hours are between 6pm and 1am nightly with a target completion time of 11:30pm. This is a cyclical business and dependent on part time employees so the hours can vary in the evenings. We work until every single route is completed. You will be required to travel up to 75% of the time within your districts and at times this may be for extended periods of time.
• Please note that during the first 60 days you will be working as a district operations manager before transitioning into a regional role. This will allow time to acclimate to our operating system and procedures while learning the business from the bottom up.

CCS will provide:

• Company truck
• Company gas card/expense account
• Healthcare, Dental and Vision
• Matching 401k (once eligible)
• Paid Training

-The ideal candidate will be detail oriented, well versed in time management, ability to clearly communicate both in writing and orally, be able to handle physically demanding work for extended periods of time, and willing to grow with a rapidly expanding company.

We look forward to hearing more from you and going over this position in more depth/answering any questions during the interview process.

Job Type: Full-time