Field Service Operations Manager

ManpowerGroup; Town of Hartford (WI); On-site; USD 90,000 - 130,000; Full time

Job summary

ManpowerGroup is seeking a Field Service Operations Manager in Hartford, WI. You will lead field service projects, coordinate cross-functionally, and ensure safety, quality, and schedules across crews and customer sites.

The role requires strong leadership, communication, and problem-solving skills with a willingness to travel for project support. Competitive compensation and benefits accompany the position.

Qualifications

• Experience leading field service, maintenance, construction, manufacturing, or industrial operations teams.
• Strong understanding of safety procedures and the ability to enforce workplace safety standards.
• Ability to read and interpret technical drawings, specifications, and work instructions.
• Excellent communication, organizational, and customer relationship management skills.
• Valid driver’s license and willingness to travel as needed for project support.

Responsibilities

• Lead and coordinate field service projects for small crews to large-scale installations and repairs.
• Serve as primary contact between customers, field personnel, engineering, and operations teams.
• Manage project execution to ensure safety, quality, schedule, and compliance.
• Oversee field reporting, documentation, equipment readiness, and operational planning.
• Support continuous improvement initiatives and assist with shop operations as needed.

Skills

Field service leadership

Operations leadership

Safety procedures

Read technical drawings

Communication skills

Driver's license

Willingness to travel

Job description

Our client, a custom manufacturing and industrial services company, is seeking a Field Service Operations Manager to join their team. As a Field Service Operations Manager, you will be part of the Operations team supporting Field Service Crews, Engineering, Sales, and Production teams. The ideal candidate will have strong leadership skills, excellent communication abilities, and a hands-on problem-solving mindset that will align successfully within the organization.

Job Title: Field Service Operations Manager

Location: Hartford, WI

Pay Range: $90,000 - $130,000

What’s the Job?

• Lead and coordinate field service projects, ranging from small crews to large-scale customer installations and repairs.
• Serve as the primary point of contact between customers, field personnel, engineering, and operations teams.
• Manage project execution to ensure safety, quality, schedule, and compliance requirements are met.
• Oversee field reporting, documentation, equipment readiness, and operational planning.
• Support continuous improvement initiatives and assist with shop operations as business needs require.

What’s Needed?

• Experience leading field service, maintenance, construction, manufacturing, or industrial operations teams.
• Strong understanding of safety procedures and the ability to enforce workplace safety standards.
• Ability to read and interpret technical drawings, specifications, and work instructions.
• Excellent communication, organizational, and customer relationship management skills.
• Valid driver’s license and willingness to travel as needed for project support.

What’s in it for me?

• Opportunity to lead high-visibility projects with significant operational impact.
• Career growth within a stable and growing industrial organization.
• Exposure to cross-functional leadership, including engineering, sales, and operations.
• Competitive compensation and benefits package.
• Dynamic work environment offering a blend of field leadership and operational management responsibilities.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.