Field Service Operations Coordinator

AirProducts; Allentown (Lehigh County); Hybrid; USD 60,000 - 78,000; Full time

Benefits offered by this job

Affordable medical, dental, and vision

401(k) immediate vesting

Paid vacation, holidays, and sick time

Paid parental leave

Adoption assistance

Flexible Spending Accounts

Health Savings Account

Life Insurance

Employee Assistance Program

Job summary

Air Products, a leading provider of industrial gases and services, is seeking a Project Coordinator in Allentown, PA. You will manage the daily scheduling and coordination of APEX technicians, equipment, and resources, serving as the key liaison between customers, field teams, Logistics, and Operations to ensure safe, efficient execution of work.

The role requires strong organizational skills, customer focus, and the ability to balance multiple priorities while maintaining safety and operational

Qualifications

• Bachelor’s degree in business, Operations, Logistics, Engineering, or a related field.
• Strong leadership, organizational, and interpersonal skills.
• Excellent verbal and written communication abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and decision-making skills.

Responsibilities

• Partner with the APEX Sales team to support customer opportunities from initial request through execution.
• Provide operational expertise and resource information to assist Sales in developing solutions.
• Support customers during job execution by serving as a key operational contact and ensuring timely schedule updates.
• Coordinate field technicians, Logistics, and Operations to resolve issues and support project execution.
• Develop and manage nationwide schedules for APEX technicians and equipment.
• Monitor resource utilization and optimize scheduling for efficiency.
• Coordinate product and equipment needs with Logistics and internal support teams.
• Drive continuous improvement by identifying process enhancements and sharing best practices.

Skills

Leadership

Communication

Multitasking

Problem solving

Office software

Scheduling/Dispatching

Field service/logistics

Education

Bachelor’s degree in business/ops/engineering

Tools

SAP

Microsoft Office

Job description

Air Products, a leading provider of industrial gases and services, is seeking a Project Coordinator in Allentown, PA. You will manage the daily scheduling and coordination of APEX technicians, equipment, and resources, serving as the key liaison between customers, field teams, Logistics, and Operations to ensure safe, efficient execution of work.

The role requires strong organizational skills, customer focus, and the ability to balance multiple priorities while maintaining safety and operational