Project Coordinator - Field Services Scheduler and Liaison

Air-Products; Allentown (Lehigh County); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with immediate vesting

Paid vacation, holidays, and sick time

Paid parental leave

Adoption assistance

Flexible Spending Accounts

Health Savings Account

Life Insurance

Employee Assistance Program

Job summary

Air Products is seeking a Project Coordinator for its APEX Desk in Allentown to orchestrate daily scheduling of technicians, equipment, and resources. You will be the liaison between customers, field teams, Logistics, and Operations, ensuring safe, efficient and reliable execution of work.

The ideal candidate balances multiple priorities, communicates clearly, and thrives under pressure in a 24/7 environment. A Bachelor's degree and SAP experience are preferred; a hybrid work schedule is offered.

Qualifications

• Bachelor's degree preferred in business, operations, logistics, engineering, or related field.
• Strong leadership, organizational, and interpersonal skills.
• Excellent verbal and written communication abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and business systems.

Responsibilities

• Partner with the APEX Sales team to support customer opportunities from initial request through execution.
• Provide operational expertise and resource availability information to assist Sales in developing solutions that meet customer requirements.
• Support customers throughout job execution by serving as a key operational contact and ensuring timely communication of schedule updates, resource changes, and job status.
• Work closely with field technicians, Logistics, and Operations teams to resolve customer issues and support successful project execution.
• Help ensure a positive customer experience by providing responsive, professional support before, during, and after service delivery.
• Develop and manage nationwide schedules for APEX technicians and equipment, assigning resources based on qualifications, DOT hours, availability, workload, vacation schedules, equipment maintenance status, location, and job requirements.

Skills

Leadership

Organizational skills

Interpersonal skills

Verbal and written communication

Multitasking

Problem solving

Team player

Microsoft Office

Scheduling / dispatch experience

Education

Bachelor's degree in Business/Operations/Logistics/Engineering

Tools

SAP

Job description

Air Products is seeking a Project Coordinator for its APEX Desk in Allentown to orchestrate daily scheduling of technicians, equipment, and resources. You will be the liaison between customers, field teams, Logistics, and Operations, ensuring safe, efficient and reliable execution of work.

The ideal candidate balances multiple priorities, communicates clearly, and thrives under pressure in a 24/7 environment. A Bachelor's degree and SAP experience are preferred; a hybrid work schedule is offered.