Field Service Operations Analyst I - Flexible Schedule

ChampionX; Odessa (TX); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Flexible schedule

Company 401(k) with match

Safety training and PPE

Job summary

ChampionX, now part of SLB, seeks a Field Service Analyst in Odessa, TX to provide administrative support to field service management and personnel. You will manage tickets, documentation, and expenditures while coordinating onboarding and training for field staff.

The role emphasizes accuracy, organization, and proactive communication in a fast-paced environment with a strong safety culture and comprehensive benefits.

Qualifications

• Four years of administrative support experience
• Proficiency with Microsoft Office applications including Outlook, Excel, Word, and PowerPoint
• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Ability to work independently and collaboratively in a fast-paced environment
• Immigration sponsorship not offered for this role

Responsibilities

• Provide administrative support to Field Service management and personnel
• Coordinate customer ticketing, service documentation, and verification of completed work
• Process and track expenses, invoices, and supporting documentation
• Receive, review, and respond to routine correspondence following established procedures
• Develop, compile, and analyze basic information for reports, presentations, and operational reviews
• Maintain and organize departmental records, files, and databases
• Support onboarding, training coordination, and documentation management for field personnel
• Assist with customer communications and ensure timely follow-up on administrative requests
• Partner with field personnel, management, and other departments to support daily operations
• Maintain confidentiality of sensitive business information
• Perform special projects and other administrative duties as assigned

Skills

Organizational skills

Time management

Communication skills

English fluency

Analytical thinking

Customer service

Education

High school diploma or GED

Tools

Outlook

Excel

Word

PowerPoint

Job description

ChampionX, now part of SLB, seeks a Field Service Analyst in Odessa, TX to provide administrative support to field service management and personnel. You will manage tickets, documentation, and expenditures while coordinating onboarding and training for field staff.

The role emphasizes accuracy, organization, and proactive communication in a fast-paced environment with a strong safety culture and comprehensive benefits.