Field Service Analyst I

ChampionX; United States; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company matching

Job summary

ChampionX, now part of SLB, seeks a Field Service Analyst in Odessa, TX to provide essential administrative support across field operations. You will coordinate customer tickets, maintain service documentation, track expenses, and assist with onboarding for field personnel.

This role emphasizes organization, accuracy, and proactive communication in a fast-paced environment. You will interact with field teams and management to ensure timely responses, while preserving confidentiality of sensitive

Qualifications

• High school diploma or equivalent required.
• 4 years of administrative support experience.
• Proficiency with Outlook, Excel, Word, and PowerPoint.
• Strong organizational, communication, and analytical skills.

Responsibilities

• Provide administrative support to Field Service management and personnel.
• Coordinate customer ticketing, service documentation, and verification of completed work.
• Process and track expenses, invoices, and supporting documentation.
• Receive, review, and respond to routine correspondence following established procedures.
• Develop, compile, and analyze basic information for reports and operational reviews.
• Maintain and organize departmental records, files, and databases.
• Support onboarding, training coordination, and documentation management for field personnel.
• Assist with customer communications and ensure timely follow-up on administrative requests.
• Partner with field personnel, management, and other departments to support daily operations.
• Maintain confidentiality of sensitive business information.

Skills

MS Office

Organizational skills

Time management

Written and verbal communication

Analytical thinking

Problem solving

Independent and collaborative work

Customer service

Attention to detail

English fluency

Basic math

Education

High school diploma, GED, or equivalent

Four years of administrative support experience

Tools

Microsoft Office suite

Job description

Disclaimer

SLB completed the acquisition of ChampionX on July 16, 2025. If selected for this position, your employment will begin with ChampionX and will transition to SLB as part of the planned integration.

We are looking for a Field Service Analyst located in Odessa, TX.

What's In It For You

• Flexible, independent work environment where you will manage a monthly schedule
• Access to best-in-class resources, tools, and technology
• Grow your income as you drive growth
• Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
• Comprehensive benefits package that includes medical, dental, vision, 401(k) with company matching and more!

What You Will Do

• Provide administrative support to Field Service management and personnel
• Coordinate customer ticketing, service documentation, and verification of completed work
• Process and track expenses, invoices, and supporting documentation
• Receive, review, and respond to routine correspondence following established procedures
• Develop, compile, and analyze basic information for reports, presentations, and operational reviews
• Maintain and organize departmental records, files, and databases
• Support onboarding, training coordination, and documentation management for field personnel
• Assist with customer communications and ensure timely follow-up on administrative requests
• Partner with field personnel, management, and other departments to support daily operations
• Maintain confidentiality of sensitive business information
• Perform special projects and other administrative duties as assigned

Minimum Qualifications

• High school diploma, GED, or equivalent required
• Four years of administrative support experience
• Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint
• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Strong analytical and problem-solving skills
• Ability to work independently and collaboratively in a fast-paced environment
• Strong customer service and interpersonal skills
• Strong attention to detail with numerical accuracy
• Ability to read, write, and speak English fluently
• Basic math skills
• Follow all safety policies and company-wide safety requirements; encourage action assuring safe behavior; confront unsafe behavior and conditions proactively and positively
• Proficiency in utilizing computer technology to create documents, access databases, analyze information, and communicate with internal and external stakeholders
• Ability to establish priorities and effectively manage assigned work to achieve business objectives

Contract and Work Schedule

Physical Demands: Frequent use of computers, keyboards, and office equipment; typing, data entry, and document preparation; communicating effectively in person, by telephone, and via electronic communication; occasional lifting of office materials and supplies.

About Us

ChampionX is now part of SLB, a global technology company driving energy innovation for a balanced planet. As innovators, that's been our mission for nearly a century. We are a technology company that unlocks access to energy for the benefit of all. As innovators, that's been our mission for nearly a century. Today, we face a global imperative to create a future with more energy, but less carbon. Our diverse, innovative change makers are focused on going further in innovation and inventing the new energy technologies we need to get there. For more news and information, visit SLB.com. Follow us on Facebook at @WeAreSLBGlobal, LinkedIn: SLBGlobal, or Instagram at @SLBGlobal

Our Commitment to Diversity and Inclusion

We believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best.

We are committed to fair and equal treatment of employees and applicants.

We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance.

In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

ChampionX is now part of SLB, a global technology company driving energy innovation for a balanced planet. As innovators, that's been our mission for nearly a century. We are a technology company that unlocks access to energy for the benefit of all. As innovators, that's been our mission for nearly a century. Today, we face a global imperative to create a future with more energy, but less carbon. Our diverse, innovative change makers are focused on going further in innovation and inventing the new energy technologies we need to get there. For more news and information, visit SLB.com. Follow us on Facebook at @WeAreSLBGlobal, LinkedIn: SLBGlobal, or Instagram at @SLBGlobal